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Retirees and Dependents , All Regions
How Well Doctors Communicate

Listens Carefully
  2003 2004 2005 Trend
Benchmark 89 89 90 1
CONUS MHS 90 89 89 -1
ARMY 89 89 88 -1
NAVY 90 88 89 -2
AIR FORCE 89 87 89 0
OTHER 91 89 90 -1
NORTH 90 89 90 0
North Army 88 88 88 0
North Navy 91 88 89 -2
North Air Force 87 87 89 2
North Other 91 90 92 0
SOUTH 91 89 89 -2
South Army 90 90 86 -4
South Navy 91 88 92 0
South Air Force 90 88 90 0
South Other 91 89 89 -2
WEST 89 89 89 -1
West Army 87 91 90 3
West Navy 88 88 84 -4
West Air Force 89 87 88 -1
West Other 91 89 91 -1
OVERSEAS 96 88 91 -5
Overseas Army 95 90 86 -8
Overseas Navy 94 98 97 3
Overseas Air Force 87 89 90 3
Overseas Other *** 83 97 ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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