All Users , 2005 Composite Scores, All Regions


All Users , All Regions 2005 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behavior
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behavior
Trends
Benchmark	76	76	91	90	63	87	58	72	73	74	91	80
CONUS MHS	66	67	87	86	54	82	54	60	69	68	90	73
ARMY	65	63	85	84	55	81	54	56	71	67	89	73
NAVY	67	66	86	86	55	83	53	57	70	67	89	74
AIR FORCE	67	66	87	86	56	83	56	59	65	69	92	77
OTHER	68	73	89	88	53	82	53	64	69	69	90	70
NORTH	66	68	87	86	53	83	53	59	70	68	90	73
North Army	63	64	84	84	54	82	53	57	71	67	90	73
North Navy	66	65	86	85	53	85	51	55	71	67	89	73
North Air Force	66	65	86	86	55	83	54	59	65	67	92	78
North Other	68	75	91	89	52	82	53	65	70	71	90	69
SOUTH	67	67	86	85	56	81	55	61	68	69	91	74
South Army	66	62	83	83	57	81	56	57	70	69	90	73
South Navy	69	71	88	86	58	81	56	62	70	68	91	74
South Air Force	68	65	87	85	55	81	57	59	66	68	91	77
South Other	67	70	87	86	55	81	53	64	67	69	92	70
WEST	67	68	88	86	54	84	55	59	69	68	89	74
West Army	65	64	86	86	55	82	53	56	72	67	89	73
West Navy	66	63	85	85	55	81	54	56	68	65	88	74
West Air Force	67	67	88	85	56	86	57	59	65	71	91	78
West Other	68	76	90	88	50	84	54	65	70	69	89	70
OVERSEAS	67	67	87	86	57	77	53	57	67	65	89	76
Overseas Army	64	63	86	85	57	80	50	53	69	66	87	74
Overseas Navy	72	72	86	89	58	72	55	61	71	69	91	75
Overseas Air Force	68	68	88	86	60	75	56	59	59	62	91	81
Overseas Other	67	70	90	89	57	78	52	60	70	63	89	68
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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