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All Users , All Regions
How Well Doctors Communicate
2005
  Listens Carefully Explains so You can Understand Shows Respect Spends Time with You
Benchmark 90 93 92 85
CONUS MHS 85 91 87 80
ARMY 83 89 86 79
NAVY 85 91 87 80
AIR FORCE 84 91 87 80
OTHER 87 91 89 83
NORTH 85 91 87 81
North Army 82 89 85 79
North Navy 84 91 87 80
North Air Force 84 92 87 80
North Other 88 92 90 84
SOUTH 84 90 87 80
South Army 82 88 85 77
South Navy 87 90 88 81
South Air Force 84 90 87 79
South Other 86 90 87 81
WEST 86 91 88 81
West Army 86 90 87 80
West Navy 84 90 86 78
West Air Force 84 92 87 79
West Other 88 91 90 84
OVERSEAS 85 90 88 82
Overseas Army 83 89 86 80
Overseas Navy 88 92 90 88
Overseas Air Force 84 91 87 81
Overseas Other 90 90 91 84
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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