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All Users , All Regions Claims Processing 2005 |
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| Claims Handled in a Reasonable Time | Claims Handled Correctly | |
| Benchmark | 86 | 88 |
| CONUS MHS | 82 | 83 |
| ARMY | 80 | 82 |
| NAVY | 82 | 84 |
| AIR FORCE | 82 | 84 |
| OTHER | 81 | 83 |
| NORTH | 83 | 83 |
| North Army | 81 | 82 |
| North Navy | 85 | 86 |
| North Air Force | 82 | 83 |
| North Other | 82 | 83 |
| SOUTH | 80 | 81 |
| South Army | 81 | 81 |
| South Navy | 80 | 82 |
| South Air Force | 81 | 82 |
| South Other | 80 | 81 |
| WEST | 82 | 85 |
| West Army | 80 | 84 |
| West Navy | 79 | 84 |
| West Air Force | 84 | 88 |
| West Other | 82 | 85 |
| OVERSEAS | 74 | 81 |
| Overseas Army | 76 | 84 |
| Overseas Navy | 70 | 74 |
| Overseas Air Force | 72 | 78 |
| Overseas Other | 73 | 82 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||