All Users , 2005 Composite Scores, North Other


All Users , North Other 2005 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behavior
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behavior
Benchmark	76	76	91	90	63	87	58	72	73	74	91	80
CONUS MHS	66	67	87	86	54	82	54	60	69	68	90	73
OTHER	68	73	89	88	53	82	53	64	69	69	90	70
NORTH	66	68	87	86	53	83	53	59	70	68	90	73
North Other	68	75	91	89	52	82	53	65	70	71	90	69
Out of Catchment North Region	70	77	90	89	52	83	54	66	72	70	90	*******
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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