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All Users , South Army Customer Service Problem Finding/Understanding Written Material |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 55 | 55 | 54 | -1 |
| CONUS MHS | 49 | 48 | 49 | 0 |
| ARMY | 51 | 48 | 50 | -1 |
| SOUTH | 54 | 50 | 52 | -2 |
| South Army | 56 | 55 | 53 | -3 |
| Bayne-Jones ACH | 43 | 64 | 44 | 0 |
| Brooke AMC | 49 | 51 | 60 | 12 |
| Darnall ACH | 63 | 65 | 51 | -12 |
| Eisenhower AMC | 56 | 53 | 50 | -5 |
| Fox AHC | 57 | 57 | 50 | -7 |
| Lyster ACH | 47 | 44 | 45 | -2 |
| Martin ACH | 55 | 47 | 60 | 5 |
| Moncrief ACH | 50 | 71 | 63 | 13 |
| Reynolds ACH | 69 | 55 | 60 | -9 |
| Winn ACH | 51 | 39 | 54 | 3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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