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All Users , South Air Force Customer Service Problem Finding/Understanding Written Material |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 55 | 55 | 54 | -1 |
| CONUS MHS | 49 | 48 | 49 | 0 |
| AIR FORCE | 53 | 50 | 50 | -3 |
| SOUTH | 54 | 50 | 52 | -2 |
| South Air Force | 54 | 52 | 51 | -2 |
| 12th Med Grp-Randolph | 54 | 49 | 58 | 4 |
| 14th Med Grp-Columbus | 30 | 48 | 42 | 12 |
| 16th Med Grp-Hurlburt Field | 47 | 49 | 69 | 22 |
| 17th Med Grp-Goodfellow | 57 | 53 | 59 | 3 |
| 20th Med Grp-Shaw | 45 | 63 | 61 | 17 |
| 2nd Med Grp-Barksdale | 52 | 51 | 52 | 0 |
| 314th Med Grp-Little Rock | 55 | 53 | 53 | -3 |
| 325th Med Grp-Tyndall | 66 | 53 | 52 | -13 |
| 42nd Med Grp-Maxwell | 55 | 59 | 53 | -2 |
| 45th Med Grp-Patrick | 51 | 55 | 62 | 11 |
| 59th Med Wing-Lackland | 56 | 50 | 50 | -6 |
| 6th Med Grp-MacDill | 50 | 50 | 51 | 0 |
| 72nd Med Grp-Tinker | 65 | 52 | 49 | -16 |
| 78th Med Grp-Robins | 57 | 50 | 50 | -6 |
| 7th Med Grp-Dyess | 65 | 59 | 49 | -16 |
| 81st Med Grp-Keesler | 50 | 45 | 46 | -4 |
| 82nd Med Grp-Sheppard | 53 | 54 | 55 | 2 |
| 96th Med Grp-Eglin | 57 | 51 | 46 | -12 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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