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All Users , South Air Force Claims Processing Claims Handled in a Reasonable Time |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 81 | 83 | 86 | 5 |
| CONUS MHS | 80 | 82 | 82 | 2 |
| AIR FORCE | 80 | 83 | 82 | 2 |
| SOUTH | 82 | 83 | 80 | -2 |
| South Air Force | 82 | 85 | 81 | -1 |
| 12th Med Grp-Randolph | 84 | 82 | 74 | -10 |
| 14th Med Grp-Columbus | 75 | 81 | 80 | 5 |
| 16th Med Grp-Hurlburt Field | 74 | 78 | *** | *** |
| 17th Med Grp-Goodfellow | 84 | 90 | 93 | 9 |
| 20th Med Grp-Shaw | 76 | 86 | 84 | 8 |
| 2nd Med Grp-Barksdale | 79 | 92 | 81 | 2 |
| 314th Med Grp-Little Rock | 85 | 91 | 73 | -12 |
| 325th Med Grp-Tyndall | 84 | 88 | 88 | 4 |
| 42nd Med Grp-Maxwell | 83 | 81 | 79 | -4 |
| 45th Med Grp-Patrick | 89 | 84 | 92 | 3 |
| 59th Med Wing-Lackland | 73 | 83 | 82 | 9 |
| 6th Med Grp-MacDill | 88 | 83 | 84 | -4 |
| 72nd Med Grp-Tinker | 82 | 96 | 80 | -2 |
| 78th Med Grp-Robins | 83 | 84 | 80 | -2 |
| 7th Med Grp-Dyess | 82 | 86 | 73 | -10 |
| 81st Med Grp-Keesler | 85 | 72 | 72 | -13 |
| 82nd Med Grp-Sheppard | 88 | 84 | 82 | -6 |
| 96th Med Grp-Eglin | 85 | 87 | 89 | 4 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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