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All Users , West Army Courteous and Helpful Office Staff Courteous and Respectful |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 93 | 93 | 94 | 0 |
| CONUS MHS | 91 | 90 | 90 | 0 |
| ARMY | 87 | 88 | 89 | 1 |
| WEST | 92 | 91 | 91 | -1 |
| West Army | 89 | 88 | 90 | 1 |
| Bassett ACH | 93 | 84 | 86 | -6 |
| Evans ACH | 88 | 89 | 94 | 6 |
| Irwin ACH | 88 | 87 | 85 | -2 |
| L. Wood ACH | 94 | 91 | 85 | -9 |
| Madigan AMC | 90 | 88 | 93 | 3 |
| Munson AHC | 90 | 93 | 94 | 4 |
| R W Bliss AHC | 85 | 89 | 88 | 3 |
| Tripler AMC | 89 | 87 | 92 | 3 |
| Weed ACH | 89 | 92 | 93 | 4 |
| William Beaumont AMC | 90 | 83 | 84 | -6 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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