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All Users , West Army How Well Doctors Communicate Listens Carefully |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 89 | 89 | 90 | 1 |
| CONUS MHS | 85 | 85 | 85 | -1 |
| ARMY | 83 | 83 | 83 | 0 |
| WEST | 86 | 85 | 86 | -1 |
| West Army | 83 | 83 | 86 | 3 |
| Bassett ACH | 86 | 84 | 83 | -2 |
| Evans ACH | 81 | 87 | 88 | 7 |
| Irwin ACH | 79 | 75 | 82 | 3 |
| L. Wood ACH | 83 | 82 | 77 | -5 |
| Madigan AMC | 84 | 83 | 88 | 5 |
| Munson AHC | 89 | 87 | 87 | -2 |
| R W Bliss AHC | 83 | 81 | 83 | 0 |
| Tripler AMC | 83 | 84 | 87 | 4 |
| Weed ACH | 84 | 84 | 90 | 6 |
| William Beaumont AMC | 88 | 81 | 84 | -3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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