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All Users , West Army Customer Service |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 58 | 62 | 63 | 6 |
| CONUS MHS | 52 | 56 | 54 | 2 |
| ARMY | 53 | 57 | 55 | 2 |
| WEST | 55 | 58 | 54 | -2 |
| West Army | 56 | 57 | 55 | -1 |
| Bassett ACH | 70 | 57 | 54 | -16 |
| Evans ACH | 53 | 61 | 48 | -5 |
| Irwin ACH | 47 | 53 | 52 | 5 |
| L. Wood ACH | 60 | 55 | 54 | -6 |
| Madigan AMC | 57 | 57 | 54 | -2 |
| Munson AHC | 55 | 54 | 54 | -2 |
| R W Bliss AHC | 59 | 57 | 56 | -3 |
| Tripler AMC | 61 | 53 | 56 | -5 |
| Weed ACH | 67 | 59 | 53 | -13 |
| William Beaumont AMC | 54 | 53 | 61 | 8 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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