 |
 |
|||
|
All Users , West Army Claims Processing Claims Handled in a Reasonable Time |
||||
| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 81 | 83 | 86 | 5 |
| CONUS MHS | 80 | 82 | 82 | 2 |
| ARMY | 79 | 81 | 80 | 1 |
| WEST | 81 | 82 | 82 | 1 |
| West Army | 79 | 84 | 80 | 1 |
| Bassett ACH | 78 | 71 | 73 | -6 |
| Evans ACH | 70 | 88 | 78 | 8 |
| Irwin ACH | 72 | 79 | 82 | 10 |
| L. Wood ACH | 80 | 86 | 86 | 6 |
| Madigan AMC | 87 | 87 | 78 | -9 |
| Munson AHC | 74 | 77 | 86 | 12 |
| R W Bliss AHC | 85 | 87 | 90 | 5 |
| Tripler AMC | 83 | 81 | 86 | 3 |
| Weed ACH | 83 | 81 | 86 | 3 |
| William Beaumont AMC | 93 | 83 | 83 | -10 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||