 |
 |
|||
|
All Users , West Army Claims Processing Claims Handled Correctly |
||||
| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 85 | 86 | 88 | 3 |
| CONUS MHS | 83 | 83 | 83 | 0 |
| ARMY | 81 | 82 | 82 | 1 |
| WEST | 85 | 85 | 85 | 0 |
| West Army | 83 | 83 | 84 | 1 |
| Bassett ACH | 84 | 73 | 78 | -6 |
| Evans ACH | 77 | 88 | 79 | 2 |
| Irwin ACH | 65 | 79 | 84 | 19 |
| L. Wood ACH | 86 | 77 | 84 | -1 |
| Madigan AMC | 91 | 83 | 80 | -11 |
| Munson AHC | 79 | 86 | 89 | 10 |
| R W Bliss AHC | 87 | 91 | 91 | 5 |
| Tripler AMC | 81 | 87 | 91 | 10 |
| Weed ACH | 82 | 84 | 82 | 1 |
| William Beaumont AMC | 93 | 81 | 90 | -3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||