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All Users , West Navy Customer Service Problem with Paperwork |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 59 | 71 | 73 | 14 |
| CONUS MHS | 54 | 70 | 65 | 10 |
| NAVY | 57 | 70 | 66 | 9 |
| WEST | 57 | 71 | 67 | 10 |
| West Navy | 61 | 73 | 67 | 6 |
| NACC Port Hueneme | *** | *** | 59 | *** |
| NBHC NAS North Island | *** | *** | 79 | *** |
| NBHC NTC San Diego | *** | *** | 67 | *** |
| NH Bremerton | 67 | 70 | 65 | -3 |
| NH Camp Pendleton | 57 | 74 | 66 | 9 |
| NH LeMoore | 54 | 72 | 68 | 14 |
| NH Oak Harbor | 65 | 66 | 72 | 7 |
| NH Twentynine Palms | 54 | 65 | 72 | 18 |
| NMC San Diego | 61 | 71 | 64 | 2 |
| NMCL Pearl Harbor | 75 | 67 | 66 | -8 |
| TRICARE Outpatient-Chula Vista | *** | *** | 75 | *** |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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