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All Users , West Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 81 | 83 | 86 | 5 |
| CONUS MHS | 80 | 82 | 82 | 2 |
| NAVY | 77 | 80 | 82 | 4 |
| WEST | 81 | 82 | 82 | 1 |
| West Navy | 79 | 80 | 79 | 0 |
| NACC Port Hueneme | *** | *** | 84 | *** |
| NBHC NAS North Island | *** | *** | 90 | *** |
| NBHC NTC San Diego | *** | *** | 90 | *** |
| NH Bremerton | 80 | 75 | 75 | -5 |
| NH Camp Pendleton | 82 | 84 | 77 | -5 |
| NH LeMoore | 84 | 88 | 78 | -5 |
| NH Oak Harbor | 75 | 81 | 78 | 3 |
| NH Twentynine Palms | 87 | 77 | 92 | 4 |
| NMC San Diego | 79 | 83 | 77 | -2 |
| NMCL Pearl Harbor | 87 | 78 | 89 | 3 |
| TRICARE Outpatient-Chula Vista | *** | *** | 92 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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