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All Users , West Air Force Courteous and Helpful Office Staff Courteous and Respectful |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 93 | 93 | 94 | 0 |
| CONUS MHS | 91 | 90 | 90 | 0 |
| AIR FORCE | 92 | 91 | 91 | -1 |
| WEST | 92 | 91 | 91 | -1 |
| West Air Force | 92 | 92 | 92 | -1 |
| 10th Med Grp-USAF Academy | 89 | 90 | 90 | 1 |
| 21st Med Grp-Peterson | 96 | 87 | 92 | -4 |
| 30th Med Grp-Vandenberg | 95 | 90 | 91 | -4 |
| 341st Med Grp-Malmstrom | 93 | 95 | 94 | 1 |
| 355th Med Grp-Davis Monthan | 92 | 91 | 95 | 3 |
| 366th Med Grp-Mountain Home | 92 | 91 | 92 | -1 |
| 377th Med Grp-Kirtland | 89 | 90 | 94 | 5 |
| 3rd Med Grp-Elmendorf | 92 | 96 | 94 | 2 |
| 509th Med Grp-Whiteman | 98 | 88 | 89 | -9 |
| 55th Med Grp-Offutt | 95 | 94 | 93 | -2 |
| 56th Med Grp-Luke | 94 | 94 | 92 | -3 |
| 5th Med Grp-Minot | 90 | 89 | 88 | -1 |
| 60th Med Grp-Travis | 94 | 92 | 91 | -2 |
| 61st Med Squad-Los Angeles | 93 | 94 | 94 | 0 |
| 75th Med Grp-Hill | 95 | 94 | 87 | -8 |
| 90th Med Grp-F.E. Warren | 96 | 95 | 92 | -4 |
| 92nd Med Grp-Fairchild | 93 | 93 | 92 | -1 |
| 95th Med Grp-Edwards | 92 | 93 | 96 | 4 |
| 99th Med Grp-O'Callaghan Hosp | 92 | 91 | 91 | -1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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