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All Users , West Air Force Customer Service 2005 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 54 | 63 | 73 |
| CONUS MHS | 49 | 49 | 65 |
| AIR FORCE | 50 | 50 | 68 |
| WEST | 47 | 48 | 67 |
| West Air Force | 49 | 51 | 70 |
| 10th Med Grp-USAF Academy | 42 | 40 | 67 |
| 21st Med Grp-Peterson | 43 | 43 | 63 |
| 30th Med Grp-Vandenberg | 49 | 39 | 73 |
| 341st Med Grp-Malmstrom | *** | 54 | 73 |
| 355th Med Grp-Davis Monthan | 45 | 52 | 73 |
| 366th Med Grp-Mountain Home | 40 | 44 | 63 |
| 377th Med Grp-Kirtland | 44 | 45 | 71 |
| 3rd Med Grp-Elmendorf | 44 | 49 | 73 |
| 509th Med Grp-Whiteman | 46 | 61 | 76 |
| 55th Med Grp-Offutt | 50 | 46 | 68 |
| 56th Med Grp-Luke | 48 | 51 | 78 |
| 5th Med Grp-Minot | *** | 64 | 79 |
| 60th Med Grp-Travis | 51 | 53 | 65 |
| 61st Med Squad-Los Angeles | 43 | 44 | 72 |
| 75th Med Grp-Hill | 46 | 46 | 60 |
| 90th Med Grp-F.E. Warren | 52 | 41 | 60 |
| 92nd Med Grp-Fairchild | 48 | 47 | 64 |
| 95th Med Grp-Edwards | 46 | 52 | 72 |
| 99th Med Grp-O'Callaghan Hosp | 54 | 58 | 73 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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