All Users , West Air Force
Claims Processing
2005
Claims Handled in a Reasonable Time
Claims Handled Correctly
Benchmark
86
88
CONUS MHS
82
83
AIR FORCE
82
84
WEST
82
85
West Air Force
84
88
10th Med Grp-USAF Academy
83
81
21st Med Grp-Peterson
90
87
30th Med Grp-Vandenberg
85
91
341st Med Grp-Malmstrom
84
89
355th Med Grp-Davis Monthan
85
92
366th Med Grp-Mountain Home
88
92
377th Med Grp-Kirtland
91
90
3rd Med Grp-Elmendorf
77
85
509th Med Grp-Whiteman
89
95
55th Med Grp-Offutt
77
87
56th Med Grp-Luke
86
92
5th Med Grp-Minot
88
90
60th Med Grp-Travis
87
86
61st Med Squad-Los Angeles
86
85
75th Med Grp-Hill
77
81
90th Med Grp-F.E. Warren
78
81
92nd Med Grp-Fairchild
82
89
95th Med Grp-Edwards
85
87
99th Med Grp-O'Callaghan Hosp
80
85
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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