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All Users , Overseas Army Customer Service 2005 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 54 | 63 | 73 |
| CONUS MHS | 49 | 49 | 65 |
| ARMY | 50 | 49 | 67 |
| OVERSEAS | 50 | 52 | 70 |
| Overseas Army | 48 | 52 | 70 |
| 121st Gen Hosp-Seoul | 41 | 40 | 68 |
| Heidelberg Meddac | 52 | 59 | 67 |
| Landstuhl Regional Medcen | 52 | 52 | 77 |
| Wuerzburg Meddac | 50 | 58 | 76 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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