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All Users , Overseas Army Claims Processing Claims Handled Correctly |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 85 | 86 | 88 | 3 |
| CONUS MHS | 83 | 83 | 83 | 0 |
| ARMY | 81 | 82 | 82 | 1 |
| OVERSEAS | 81 | 84 | 81 | 0 |
| Overseas Army | 83 | 84 | 84 | 0 |
| 121st Gen Hosp-Seoul | 62 | 80 | 76 | 15 |
| Heidelberg Meddac | 89 | 80 | 87 | -2 |
| Landstuhl Regional Medcen | 86 | 99 | 82 | -4 |
| Wuerzburg Meddac | 90 | 84 | 91 | 0 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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