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All Users , Overseas Navy Courteous and Helpful Office Staff Courteous and Respectful |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 93 | 93 | 94 | 0 |
| CONUS MHS | 91 | 90 | 90 | 0 |
| NAVY | 91 | 90 | 90 | -1 |
| OVERSEAS | 91 | 91 | 91 | 0 |
| Overseas Navy | 91 | 91 | 89 | -2 |
| NH Guam-Agana | 92 | 95 | 89 | -3 |
| NH Okinawa | 91 | 91 | 88 | -2 |
| NH Yokosuka | 90 | 91 | 89 | 0 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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