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All Users , Overseas Navy Customer Service Problem with Paperwork |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 59 | 71 | 73 | 14 |
| CONUS MHS | 54 | 70 | 65 | 10 |
| NAVY | 57 | 70 | 66 | 9 |
| OVERSEAS | 65 | 74 | 70 | 5 |
| Overseas Navy | 70 | 73 | 69 | -1 |
| NH Guam-Agana | 74 | *** | 78 | 4 |
| NH Okinawa | 66 | 73 | 61 | -6 |
| NH Yokosuka | 84 | 72 | 72 | -13 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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