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All Users , Overseas Air Force Customer Service 2005 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 54 | 63 | 73 |
| CONUS MHS | 49 | 49 | 65 |
| AIR FORCE | 50 | 50 | 68 |
| OVERSEAS | 50 | 52 | 70 |
| Overseas Air Force | 53 | 55 | 71 |
| 18th Med Grp-Kadena AB | 53 | 53 | 67 |
| 48th Med Grp-Lakenheath | 44 | 59 | 72 |
| 52nd Med Grp-Spangdahlem | *** | 71 | 67 |
| 86th Med Grp-Ramstein | 56 | 63 | 69 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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