Click for Trend data  Return to Main Page    Help
All Users , Overseas Other
Customer Service
2005
  Problem Finding/Understanding Written Material Problem Getting Help from Customer Service Problem with Paperwork
Benchmark 54 63 73
CONUS MHS 49 49 65
OTHER 48 49 61
OVERSEAS 50 52 70
Overseas Other 50 53 67
Out of Catchment OCONUS Region 49 52 62
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Return to Main Page   Help
Click below to view this table by other groups
Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users