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All Users , Overseas Other Claims Processing Claims Handled in a Reasonable Time |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 81 | 83 | 86 | 5 |
| CONUS MHS | 80 | 82 | 82 | 2 |
| OTHER | 81 | 81 | 81 | 1 |
| OVERSEAS | 79 | 78 | 74 | -5 |
| Overseas Other | 82 | 74 | 73 | -9 |
| Out of Catchment OCONUS Region | 84 | 73 | 71 | -13 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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