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All Users , North Army Courteous and Helpful Office Staff Helpful |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 88 | 88 | 88 | 1 |
| CONUS MHS | 84 | 83 | 83 | -1 |
| ARMY | 80 | 79 | 81 | 1 |
| NORTH | 83 | 83 | 83 | 0 |
| North Army | 79 | 78 | 81 | 1 |
| Blanchfield ACH | 73 | 79 | 73 | 0 |
| Dewitt ACH | 82 | 80 | 81 | -1 |
| Guthrie AHC | 81 | 82 | 88 | 7 |
| Ireland ACH | 85 | 85 | 84 | -1 |
| Keller ACH | 89 | 90 | 88 | -1 |
| Kenner AHC | 78 | 71 | 77 | -1 |
| Kimbrough Amb Car Cen-Ft Meade | 82 | 77 | 79 | -3 |
| McDonald ACH | 86 | 78 | 84 | -2 |
| Walter Reed AMC | 79 | 81 | 78 | -2 |
| Womack AMC | 74 | 73 | 81 | 7 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||