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All Users , North Army Customer Service 2005 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 54 | 63 | 73 |
| CONUS MHS | 49 | 49 | 65 |
| ARMY | 50 | 49 | 67 |
| NORTH | 49 | 49 | 63 |
| North Army | 49 | 48 | 66 |
| Blanchfield ACH | 51 | 58 | 74 |
| Dewitt ACH | 43 | 41 | 69 |
| Guthrie AHC | 46 | 54 | 67 |
| Ireland ACH | 55 | 46 | 52 |
| Keller ACH | 40 | 51 | 48 |
| Kenner AHC | 47 | 48 | 71 |
| Kimbrough Amb Car Cen-Ft Meade | 49 | 44 | 60 |
| McDonald ACH | 56 | 56 | 77 |
| Walter Reed AMC | 48 | 46 | 65 |
| Womack AMC | 58 | 47 | 68 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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