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All Users , North Army Customer Service Problem with Paperwork |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 59 | 71 | 73 | 14 |
| CONUS MHS | 54 | 70 | 65 | 10 |
| ARMY | 56 | 72 | 67 | 12 |
| NORTH | 51 | 68 | 63 | 12 |
| North Army | 52 | 70 | 66 | 14 |
| Blanchfield ACH | 52 | 65 | 74 | 23 |
| Dewitt ACH | 44 | 72 | 69 | 25 |
| Guthrie AHC | 64 | 74 | 67 | 3 |
| Ireland ACH | 58 | 69 | 52 | -6 |
| Keller ACH | 47 | 59 | 48 | 1 |
| Kenner AHC | *** | 91 | 71 | *** |
| Kimbrough Amb Car Cen-Ft Meade | 55 | 71 | 60 | 5 |
| McDonald ACH | 50 | 62 | 77 | 28 |
| Walter Reed AMC | 54 | 63 | 65 | 11 |
| Womack AMC | 52 | 74 | 68 | 16 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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