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All Users , North Navy Courteous and Helpful Office Staff Courteous and Respectful |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 93 | 93 | 94 | 0 |
| CONUS MHS | 91 | 90 | 90 | 0 |
| NAVY | 91 | 90 | 90 | -1 |
| NORTH | 90 | 90 | 91 | 0 |
| North Navy | 91 | 90 | 90 | -1 |
| NBHC Little Creek | 97 | 88 | 88 | -9 |
| NBHC Navsta Sewells | 97 | 83 | 88 | -9 |
| NBHC Oceana | *** | 92 | 90 | *** |
| NH Camp Lejeune | 84 | 85 | 88 | 5 |
| NH Cherry Point | 90 | 93 | 85 | -4 |
| NH Great Lakes | 89 | 95 | 93 | 5 |
| NMC Portsmouth | 93 | 90 | 92 | -2 |
| NMCL Annapolis | 96 | 93 | 87 | -9 |
| NMCL Patuxent River | 97 | 94 | 91 | -6 |
| NMCL Quantico | 92 | 86 | 89 | -3 |
| NNMC Bethesda | 88 | 93 | 92 | 4 |
| Naval Health Care New England | 91 | 91 | 93 | 2 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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