 |
 |
|||
|
All Users , North Navy Customer Service Problem with Paperwork |
||||
| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 59 | 71 | 73 | 14 |
| CONUS MHS | 54 | 70 | 65 | 10 |
| NAVY | 57 | 70 | 66 | 9 |
| NORTH | 51 | 68 | 63 | 12 |
| North Navy | 51 | 67 | 64 | 13 |
| NBHC Little Creek | *** | *** | 70 | *** |
| NBHC Navsta Sewells | *** | *** | 58 | *** |
| NBHC Oceana | *** | *** | 57 | *** |
| NH Camp Lejeune | 55 | 69 | 66 | 11 |
| NH Cherry Point | 72 | 63 | 65 | -7 |
| NH Great Lakes | 40 | 67 | 70 | 30 |
| NMC Portsmouth | 46 | 71 | 64 | 18 |
| NMCL Annapolis | *** | *** | *** | *** |
| NMCL Patuxent River | *** | *** | 60 | *** |
| NMCL Quantico | 53 | 73 | 58 | 4 |
| NNMC Bethesda | 48 | 71 | 57 | 9 |
| Naval Health Care New England | 55 | 74 | 66 | 10 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||