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All Users , North Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 81 | 83 | 86 | 5 |
| CONUS MHS | 80 | 82 | 82 | 2 |
| NAVY | 77 | 80 | 82 | 4 |
| NORTH | 76 | 79 | 83 | 6 |
| North Navy | 76 | 80 | 85 | 9 |
| NBHC Little Creek | *** | *** | 85 | *** |
| NBHC Navsta Sewells | *** | *** | 81 | *** |
| NBHC Oceana | *** | *** | 88 | *** |
| NH Camp Lejeune | 76 | 83 | 87 | 12 |
| NH Cherry Point | 76 | 72 | 84 | 8 |
| NH Great Lakes | 61 | 75 | 73 | 13 |
| NMC Portsmouth | 81 | 84 | 88 | 7 |
| NMCL Annapolis | *** | *** | *** | *** |
| NMCL Patuxent River | *** | *** | 85 | *** |
| NMCL Quantico | 78 | 74 | 81 | 3 |
| NNMC Bethesda | 77 | 77 | 80 | 3 |
| Naval Health Care New England | 75 | 78 | 85 | 11 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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