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All Users , North Navy Claims Processing Claims Handled Correctly |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 85 | 86 | 88 | 3 |
| CONUS MHS | 83 | 83 | 83 | 0 |
| NAVY | 81 | 82 | 84 | 2 |
| NORTH | 79 | 80 | 83 | 5 |
| North Navy | 78 | 80 | 86 | 8 |
| NBHC Little Creek | *** | *** | 80 | *** |
| NBHC Navsta Sewells | *** | *** | 82 | *** |
| NBHC Oceana | *** | *** | 90 | *** |
| NH Camp Lejeune | 81 | 79 | 93 | 12 |
| NH Cherry Point | 72 | 69 | 80 | 8 |
| NH Great Lakes | 66 | 82 | 79 | 13 |
| NMC Portsmouth | 85 | 88 | 88 | 3 |
| NMCL Annapolis | *** | *** | *** | *** |
| NMCL Patuxent River | *** | *** | 86 | *** |
| NMCL Quantico | 77 | 74 | 78 | 1 |
| NNMC Bethesda | 75 | 83 | 78 | 3 |
| Naval Health Care New England | 77 | 73 | 85 | 9 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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