 |
 |
|||
|
All Users , North Air Force Courteous and Helpful Office Staff Courteous and Respectful |
||||
| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 93 | 93 | 94 | 0 |
| CONUS MHS | 91 | 90 | 90 | 0 |
| AIR FORCE | 92 | 91 | 91 | -1 |
| NORTH | 90 | 90 | 91 | 0 |
| North Air Force | 91 | 89 | 91 | 0 |
| 1st Med Grp-Langley | 90 | 93 | 86 | -3 |
| 375th Med Grp-Scott | 89 | 90 | 92 | 2 |
| 66th Med Grp-Hanscom | 94 | 94 | 94 | 0 |
| 74th Med Grp-Wright-Patterson | 92 | 90 | 96 | 4 |
| 89th Med Grp-Andrews | 94 | 88 | 94 | 0 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||