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All Users , North Air Force Claims Processing Claims Handled in a Reasonable Time |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 81 | 83 | 86 | 5 |
| CONUS MHS | 80 | 82 | 82 | 2 |
| AIR FORCE | 80 | 83 | 82 | 2 |
| NORTH | 76 | 79 | 83 | 6 |
| North Air Force | 76 | 77 | 82 | 6 |
| 1st Med Grp-Langley | 73 | 89 | 77 | 4 |
| 375th Med Grp-Scott | 78 | 79 | 78 | 1 |
| 66th Med Grp-Hanscom | 79 | 78 | 79 | 0 |
| 74th Med Grp-Wright-Patterson | 72 | 72 | 77 | 5 |
| 89th Med Grp-Andrews | 71 | 69 | 76 | 5 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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