Active Duty , South Navy Claims Processing Claims Handled in a Reasonable Time
| 2004 | 2005 | 2006 | Trend
Benchmark | 82 | 85 | 88 | 6
CONUS MHS | 75 | 77 | 81 | 5
NAVY | 71 | 79 | 79 | 8
SOUTH | 78 | 77 | 79 | 1
South Navy | 76 | 78 | 73 | -3
NBHC Mayport | *** | 79 | 73 | ***
NH Beaufort | *** | *** | *** | ***
NH Charleston | *** | *** | *** | ***
NH Corpus Christi | 66 | 75 | 67 | 1
NH Jacksonville | 75 | 79 | 81 | 6
NH Pensacola | 76 | 77 | 82 | 6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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