Active Duty , West Air Force Claims Processing Claims Handled in a Reasonable Time
| 2004 | 2005 | 2006 | Trend
Benchmark | 82 | 85 | 88 | 6
CONUS MHS | 75 | 77 | 81 | 5
AIR FORCE | 78 | 79 | 79 | 1
WEST | 78 | 79 | 83 | 5
West Air Force | 82 | 80 | 83 | 1
10th Med Grp-USAF Academy | *** | *** | *** | ***
21st Med Grp-Peterson | 82 | 84 | 71 | -11
30th Med Grp-Vandenberg | *** | *** | *** | ***
355th Med Grp-Davis Monthan | 80 | 90 | 88 | 8
366th Med Grp-Mountain Home | 83 | 92 | 84 | 1
377th Med Grp-Kirtland | 80 | 83 | *** | ***
3rd Med Grp-Elmendorf | *** | *** | *** | ***
509th Med Grp-Whiteman | 92 | 83 | *** | ***
55th Med Grp-Offutt | 73 | *** | *** | ***
56th Med Grp-Luke | *** | *** | 77 | ***
60th Med Grp-Travis | *** | *** | *** | ***
61st Med Squad-Los Angeles | *** | *** | *** | ***
75th Med Grp-Hill | 83 | 78 | 78 | -5
92nd Med Grp-Fairchild | 92 | 70 | 88 | -4
99th Med Grp-O'Callaghan Hosp | *** | *** | *** | ***
West Region-Air force | *** | 80 | 87 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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