Prime Enrollees , North Navy Claims Processing Claims Handled in a Reasonable Time
| 2004 | 2005 | 2006 | Trend
Benchmark | 82 | 85 | 88 | 6
CONUS MHS | 80 | 81 | 84 | 3
NAVY | 78 | 82 | 82 | 4
NORTH | 74 | 81 | 83 | 9
North Navy | 75 | 85 | 85 | 10
NBHC Little Creek | *** | 82 | 93 | ***
NBHC Navsta Sewells | *** | 87 | 80 | ***
NBHC Oceana | *** | 87 | 78 | ***
NH Camp Lejeune | 85 | 87 | 87 | 2
NH Cherry Point | 64 | 85 | 83 | 18
NH Great Lakes | 63 | 75 | 76 | 13
NMC Portsmouth | 81 | 89 | 87 | 6
NMCL Patuxent River | *** | 85 | 88 | ***
NMCL Quantico | 74 | 82 | 78 | 5
NNMC Bethesda | 74 | 72 | 80 | 5
Naval Health Care New England | 78 | 84 | 90 | 12
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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