Enrollees with Military PCM , Overseas Europe Customer Service 2006
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork
Benchmark | 53 | 63 | 72
CONUS MHS | 49 | 52 | 71
OVERSEAS | 51 | 53 | 73
Overseas Europe | 53 | 54 | 74
48th Med Grp-Lakenheath | 51 | 46 | 70
86th Med Grp-Ramstein | 48 | 43 | 81
Heidelberg Meddac | 48 | 53 | 65
Landstuhl Regional Medcen | 49 | 59 | 82
Wuerzburg Meddac | *** | *** | 77
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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