Prime Enrollees , West Army 2006 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 77 | 76 | 91 | 90 | 63 | 89 | 59 | 72 | 74 | 74 | 91 | 81
CONUS MHS | 65 | 65 | 85 | 84 | 58 | 84 | 56 | 57 | 65 | 68 | 90 | 75
ARMY | 64 | 61 | 83 | 82 | 59 | 83 | 56 | 54 | 66 | 66 | 88 | 74
WEST | 66 | 64 | 86 | 84 | 58 | 87 | 57 | 57 | 66 | 67 | 89 | 76
West Army | 64 | 61 | 86 | 83 | 62 | 87 | 57 | 54 | 67 | 63 | 89 | 74
Evans ACH | 66 | 63 | 87 | 85 | 61 | 96 | 55 | 52 | 69 | 70 | 90 | 76
Irwin ACH | 61 | 58 | 82 | 77 | 61 | 84 | 51 | 47 | 64 | 57 | 86 | 67
L. Wood ACH | 63 | 60 | 85 | 80 | 60 | 84 | 61 | 55 | 65 | 67 | 87 | 63
Madigan AMC | 64 | 54 | 87 | 86 | 63 | 81 | 56 | 55 | 70 | 62 | 89 | 76
Munson AHC | 63 | 76 | 87 | 86 | 52 | 91 | 62 | 64 | 62 | 58 | 86 | 84
R W Bliss AHC | 59 | 56 | 84 | 79 | 55 | 94 | 49 | 49 | 63 | 68 | 93 | 75
Tripler AMC | 66 | 66 | 83 | 84 | 71 | 84 | 62 | 60 | 59 | 56 | 91 | 75
Weed ACH | 63 | 70 | 90 | 87 | 56 | 95 | 59 | 56 | 64 | 64 | 86 | 74
William Beaumont AMC | 61 | 62 | 81 | 80 | 55 | 91 | 59 | 49 | 76 | 67 | 87 | 79
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users