Active Duty , All Regions Courteous and Helpful Office Staff
| 2004 | 2005 | 2006 | Trend
Benchmark | 90 | 90 | 91 | 1
CONUS MHS | 82 | 83 | 83 | 1
ARMY | 78 | 81 | 82 | 4
NAVY | 83 | 83 | 80 | -2
AIR FORCE | 84 | 85 | 85 | 1
OTHER | 87 | 88 | 90 | 4
NORTH | 82 | 84 | 83 | 1
North Army | 78 | 82 | 81 | 3
North Navy | 81 | 83 | 79 | -2
North Air Force | 82 | 85 | 86 | 4
North Other | 89 | 93 | 93 | 3
SOUTH | 82 | 82 | 83 | 1
South Army | 77 | 80 | 79 | 2
South Navy | 87 | 83 | 83 | -3
South Air Force | 83 | 84 | 84 | 0
South Other | 84 | 82 | 89 | 6
WEST | 81 | 82 | 84 | 2
West Army | 77 | 79 | 85 | 8
West Navy | 81 | 81 | 79 | -1
West Air Force | 84 | 84 | 85 | 1
West Other | 86 | 88 | 89 | 2
OVERSEAS | 84 | 85 | 85 | 1
Overseas Europe | 84 | 86 | 84 | -1
Overseas Pacific | 82 | 84 | 86 | 4
Overseas Latin America | 93 | 85 | 92 | -1
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users