All Users , West Air Force Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 68 | 73 | 72 | 5
CONUS MHS | 67 | 65 | 68 | 1
AIR FORCE | 69 | 69 | 70 | 1
WEST | 68 | 66 | 70 | 2
West Air Force | 70 | 70 | 71 | 1
10th Med Grp-USAF Academy | 61 | 66 | 60 | -1
21st Med Grp-Peterson | 73 | 66 | 73 | -1
30th Med Grp-Vandenberg | 63 | 78 | 66 | 3
355th Med Grp-Davis Monthan | 64 | 76 | 75 | 11
366th Med Grp-Mountain Home | 68 | 75 | 68 | 0
377th Med Grp-Kirtland | 62 | 69 | 71 | 10
3rd Med Grp-Elmendorf | 68 | 67 | 70 | 3
509th Med Grp-Whiteman | 73 | 77 | 81 | 8
55th Med Grp-Offutt | 63 | 66 | 69 | 7
56th Med Grp-Luke | 67 | 79 | 71 | 4
60th Med Grp-Travis | 65 | 66 | 74 | 9
61st Med Squad-Los Angeles | 78 | 67 | 70 | -8
75th Med Grp-Hill | 74 | 64 | 67 | -7
92nd Med Grp-Fairchild | 77 | 66 | 67 | -9
99th Med Grp-O'Callaghan Hosp | 77 | 75 | 70 | -7
West Region-Air force | *** | 70 | 75 | ***
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users