Prime Enrollees , South Air Force Courteous and Helpful Office Staff Courteous and Respectful
| 2004 | 2005 | 2006 | Trend
Benchmark | 93 | 93 | 94 | 1
CONUS MHS | 88 | 89 | 89 | 1
AIR FORCE | 90 | 90 | 91 | 1
SOUTH | 88 | 88 | 89 | 1
South Air Force | 90 | 90 | 90 | 0
12th Med Grp-Randolph | 90 | 90 | 91 | 1
17th Med Grp-Goodfellow | 88 | 85 | 87 | -1
20th Med Grp-Shaw | 85 | 87 | 92 | 7
2nd Med Grp-Barksdale | 89 | 93 | 87 | -2
314th Med Grp-Little Rock | 91 | 92 | 94 | 3
325th Med Grp-Tyndall | 87 | 89 | 87 | 0
42nd Med Grp-Maxwell | 88 | 86 | 92 | 4
45th Med Grp-Patrick | 91 | 92 | 90 | -1
59th Med Wing-Lackland | 88 | 87 | 87 | -1
6th Med Grp-MacDill | 92 | 92 | 90 | -2
72nd Med Grp-Tinker | 92 | 95 | 91 | -1
78th Med Grp-Robins | 88 | 88 | 88 | 0
7th Med Grp-Dyess | 88 | 90 | 88 | 0
81st Med Grp-Keesler | 95 | 88 | 94 | -1
82nd Med Grp-Sheppard | 89 | 88 | 88 | -2
96th Med Grp-Eglin | 91 | 92 | 87 | -4
South Region-Air force | 88 | 94 | 91 | 3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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