Active Duty , West Air Force Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 68 | 73 | 72 | 5
CONUS MHS | 64 | 63 | 68 | 3
AIR FORCE | 67 | 68 | 68 | 2
WEST | 64 | 65 | 71 | 7
West Air Force | 64 | 67 | 70 | 6
10th Med Grp-USAF Academy | *** | *** | 66 | ***
21st Med Grp-Peterson | 63 | 56 | 69 | 7
30th Med Grp-Vandenberg | *** | *** | 66 | ***
355th Med Grp-Davis Monthan | 53 | 73 | 64 | 11
366th Med Grp-Mountain Home | *** | 72 | 56 | ***
377th Med Grp-Kirtland | 64 | 54 | *** | ***
3rd Med Grp-Elmendorf | 60 | 67 | 71 | 11
509th Med Grp-Whiteman | *** | *** | *** | ***
55th Med Grp-Offutt | 49 | *** | *** | ***
56th Med Grp-Luke | *** | *** | 71 | ***
60th Med Grp-Travis | 50 | *** | 77 | 27
61st Med Squad-Los Angeles | *** | *** | 60 | ***
75th Med Grp-Hill | *** | 68 | 59 | ***
92nd Med Grp-Fairchild | 71 | 69 | 57 | -14
99th Med Grp-O'Callaghan Hosp | *** | *** | *** | ***
West Region-Air force | *** | 74 | 85 | ***
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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