All Users , North Army Customer Service 2006
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork
Benchmark | 53 | 63 | 72
CONUS MHS | 49 | 54 | 68
ARMY | 51 | 54 | 71
NORTH | 48 | 55 | 67
North Army | 49 | 54 | 69
Blanchfield ACH | 56 | 56 | 74
Dewitt ACH | 44 | 49 | 67
Guthrie AHC | 42 | 57 | 77
Ireland ACH | 53 | 51 | 69
Kenner AHC | 54 | 61 | 73
Kimbrough Amb Car Cen-Ft Meade | 53 | 46 | 55
McDonald ACH | 51 | 58 | 67
Walter Reed AMC | 49 | 48 | 69
Womack AMC | 48 | 57 | 74
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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