All Users , West Navy 2006 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 77 | 76 | 91 | 90 | 63 | 89 | 59 | 72 | 74 | 74 | 91 | 81
CONUS MHS | 67 | 66 | 86 | 85 | 57 | 85 | 56 | 59 | 67 | 69 | 89 | 74
NAVY | 68 | 64 | 84 | 83 | 58 | 83 | 55 | 55 | 65 | 67 | 88 | 75
WEST | 66 | 66 | 86 | 85 | 56 | 86 | 56 | 58 | 67 | 68 | 89 | 75
West Navy | 65 | 60 | 82 | 81 | 59 | 82 | 56 | 54 | 63 | 66 | 88 | 76
NACC Port Hueneme | 60 | 60 | 86 | 82 | 60 | 90 | 55 | 56 | 64 | 63 | 89 | 79
NBHC NAS North Island | 63 | 54 | 80 | 79 | 61 | 81 | 54 | 49 | 65 | 68 | 90 | 71
NBHC NTC San Diego | 64 | 59 | 86 | 83 | 58 | 81 | 56 | 54 | 66 | 63 | 89 | 82
NH Bremerton | 66 | 64 | 84 | 83 | 49 | 83 | 57 | 52 | 60 | 57 | 94 | 77
NH Camp Pendleton | 66 | 61 | 82 | 80 | 52 | 81 | 54 | 53 | 60 | 74 | 86 | 74
NH LeMoore | 64 | 61 | 82 | 80 | 66 | 86 | 52 | 52 | 56 | 77 | 90 | 72
NH Oak Harbor | 70 | 63 | 86 | 83 | 63 | 85 | 54 | 57 | 69 | 68 | 88 | 74
NH Twentynine Palms | 74 | 72 | 90 | 90 | 66 | 96 | 64 | 67 | 70 | 68 | 90 | 69
NMC San Diego | 64 | 59 | 81 | 82 | 62 | 82 | 58 | 58 | 68 | 63 | 85 | 75
NMCL Pearl Harbor | 68 | 65 | 85 | 84 | 62 | 84 | 56 | 54 | 66 | 62 | 91 | 77
TRICARE Outpatient-Chula Vista | 60 | 56 | 84 | 84 | 64 | 95 | 63 | 50 | 64 | 71 | 87 | 74
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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