Enrollees with Military PCM , All Regions Customer Service
| 2004 | 2005 | 2006 | Trend
Benchmark | 61 | 63 | 63 | 2
CONUS MHS | 56 | 55 | 57 | 2
ARMY | 55 | 54 | 59 | 3
NAVY | 57 | 56 | 59 | 2
AIR FORCE | 57 | 57 | 57 | 0
OTHER | 52 | 50 | 50 | -2
NORTH | 52 | 53 | 56 | 5
North Army | 52 | 52 | 56 | 4
North Navy | 54 | 55 | 57 | 3
North Air Force | 52 | 56 | 55 | 3
North Other | 47 | 47 | 56 | 9
SOUTH | 58 | 56 | 58 | 0
South Army | 58 | 57 | 59 | 0
South Navy | 58 | 58 | 62 | 4
South Air Force | 57 | 57 | 59 | 2
South Other | 59 | 48 | 40 | -19
WEST | 58 | 55 | 58 | 0
West Army | 56 | 52 | 62 | 6
West Navy | 61 | 57 | 60 | 0
West Air Force | 58 | 56 | 56 | -2
West Other | 53 | 53 | 47 | -7
OVERSEAS | 60 | 58 | 59 | -1
Overseas Europe | 60 | 60 | 60 | 0
Overseas Pacific | 61 | 56 | 56 | -5
Overseas Latin America | 46 | 59 | 59 | 14
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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