Active Duty , South Air Force Customer Service 2006
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork
Benchmark | 53 | 63 | 72
CONUS MHS | 45 | 49 | 68
AIR FORCE | 45 | 48 | 68
SOUTH | 44 | 47 | 64
South Air Force | 44 | 50 | 67
12th Med Grp-Randolph | 35 | 33 | 48
17th Med Grp-Goodfellow | *** | *** | 74
20th Med Grp-Shaw | 38 | 59 | 64
2nd Med Grp-Barksdale | 37 | 52 | 76
314th Med Grp-Little Rock | *** | *** | 76
325th Med Grp-Tyndall | 67 | 53 | 64
42nd Med Grp-Maxwell | 42 | 48 | 78
45th Med Grp-Patrick | *** | *** | ***
59th Med Wing-Lackland | *** | *** | ***
6th Med Grp-MacDill | 51 | 48 | 60
72nd Med Grp-Tinker | 36 | 43 | 62
78th Med Grp-Robins | 55 | 55 | 58
7th Med Grp-Dyess | *** | 38 | 59
81st Med Grp-Keesler | *** | *** | ***
82nd Med Grp-Sheppard | 45 | 68 | 71
96th Med Grp-Eglin | *** | *** | ***
South Region-Air force | *** | *** | ***
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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