Active Duty , South Army Customer Service 2006
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork
Benchmark | 53 | 63 | 72
CONUS MHS | 45 | 49 | 68
ARMY | 47 | 49 | 68
SOUTH | 44 | 47 | 64
South Army | 46 | 49 | 65
Bayne-Jones ACH | *** | *** | 79
Brooke AMC | *** | *** | ***
Darnall ACH | 55 | 60 | 64
Eisenhower AMC | 56 | 35 | 70
Fox AHC | *** | *** | ***
Lyster ACH | 40 | 32 | 55
Martin ACH | *** | 39 | 58
Moncrief ACH | *** | *** | ***
Reynolds ACH | *** | *** | 57
Winn ACH | 42 | 59 | 70
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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