All Users , West Air Force Courteous and Helpful Office Staff Helpful
| 2004 | 2005 | 2006 | Trend
Benchmark | 87 | 88 | 88 | 1
CONUS MHS | 81 | 82 | 82 | 1
AIR FORCE | 82 | 83 | 82 | 0
WEST | 80 | 83 | 83 | 2
West Air Force | 82 | 82 | 82 | 0
10th Med Grp-USAF Academy | 75 | 83 | 83 | 8
21st Med Grp-Peterson | 84 | 82 | 84 | 0
30th Med Grp-Vandenberg | 75 | 77 | 74 | -1
355th Med Grp-Davis Monthan | 82 | 88 | 81 | -1
366th Med Grp-Mountain Home | 78 | 79 | 87 | 9
377th Med Grp-Kirtland | 79 | 90 | 86 | 7
3rd Med Grp-Elmendorf | 86 | 83 | 80 | -6
509th Med Grp-Whiteman | 89 | 74 | 79 | -10
55th Med Grp-Offutt | 84 | 82 | 87 | 3
56th Med Grp-Luke | 82 | 87 | 81 | -1
60th Med Grp-Travis | 85 | 77 | 87 | 2
61st Med Squad-Los Angeles | 84 | 85 | 82 | -2
75th Med Grp-Hill | 86 | 85 | 84 | -2
92nd Med Grp-Fairchild | 85 | 85 | 81 | -4
99th Med Grp-O'Callaghan Hosp | 81 | 80 | 73 | -8
West Region-Air force | 84 | 78 | 84 | 0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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