Enrollees with Military PCM , Overseas Europe Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 68 | 73 | 72 | 5
CONUS MHS | 67 | 67 | 71 | 3
OVERSEAS | 72 | 70 | 73 | 0
Overseas Europe | 74 | 71 | 74 | 0
48th Med Grp-Lakenheath | 83 | 72 | 70 | -13
86th Med Grp-Ramstein | 81 | 65 | 81 | 1
Heidelberg Meddac | 78 | 73 | 65 | -13
Landstuhl Regional Medcen | 61 | 74 | 82 | 21
Wuerzburg Meddac | 78 | 74 | 77 | 0
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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