Active Duty , West Army Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 68 | 73 | 72 | 5
CONUS MHS | 64 | 63 | 68 | 3
ARMY | 64 | 64 | 68 | 4
WEST | 64 | 65 | 71 | 7
West Army | 65 | 66 | 76 | 10
Evans ACH | 72 | 70 | *** | ***
Irwin ACH | 63 | 66 | *** | ***
L. Wood ACH | *** | 77 | *** | ***
Madigan AMC | 59 | 60 | 74 | 15
Munson AHC | 73 | 62 | 71 | -3
R W Bliss AHC | 79 | 62 | 66 | -13
Tripler AMC | *** | 66 | 86 | ***
Weed ACH | *** | 71 | 62 | ***
William Beaumont AMC | *** | 55 | *** | ***
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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