All Users , Overseas Pacific Courteous and Helpful Office Staff Courteous and Respectful
| 2004 | 2005 | 2006 | Trend
Benchmark | 93 | 93 | 94 | 1
CONUS MHS | 89 | 89 | 90 | 1
OVERSEAS | 90 | 89 | 91 | 1
Overseas Pacific | 89 | 89 | 92 | 3
121st Gen Hosp-Seoul | 87 | 88 | 93 | 5
18th Med Grp-Kadena AB | 93 | 88 | 89 | -4
NH Okinawa | 88 | 89 | 91 | 3
NH Yokosuka | 93 | 87 | 88 | -5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users