All Users , Overseas Europe Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 68 | 73 | 72 | 5
CONUS MHS | 67 | 65 | 68 | 1
OVERSEAS | 73 | 70 | 72 | -1
Overseas Europe | 75 | 73 | 73 | -2
48th Med Grp-Lakenheath | 77 | 73 | 72 | -5
86th Med Grp-Ramstein | 82 | 69 | 81 | -1
Heidelberg Meddac | 81 | 74 | 66 | -16
Landstuhl Regional Medcen | 65 | 74 | 82 | 17
Wuerzburg Meddac | 78 | 76 | 77 | -1
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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