Active Duty , South Air Force Courteous and Helpful Office Staff Courteous and Respectful
| 2004 | 2005 | 2006 | Trend
Benchmark | 93 | 93 | 94 | 1
CONUS MHS | 87 | 87 | 88 | 1
AIR FORCE | 88 | 90 | 90 | 1
SOUTH | 87 | 87 | 87 | 0
South Air Force | 88 | 89 | 88 | -1
12th Med Grp-Randolph | 88 | 93 | 94 | 6
17th Med Grp-Goodfellow | 86 | 84 | 83 | -3
20th Med Grp-Shaw | 87 | 86 | 91 | 5
2nd Med Grp-Barksdale | 86 | 93 | 85 | -1
314th Med Grp-Little Rock | 92 | 90 | 96 | 4
325th Med Grp-Tyndall | 86 | 85 | 84 | -1
42nd Med Grp-Maxwell | 90 | 92 | 88 | -2
45th Med Grp-Patrick | 87 | 98 | 91 | 4
59th Med Wing-Lackland | 85 | 83 | 80 | -5
6th Med Grp-MacDill | 91 | 89 | 86 | -5
72nd Med Grp-Tinker | 90 | 93 | 91 | 1
78th Med Grp-Robins | 86 | 87 | 85 | -1
7th Med Grp-Dyess | 87 | 89 | 86 | 0
81st Med Grp-Keesler | 96 | 86 | 96 | 0
82nd Med Grp-Sheppard | 86 | 91 | 85 | -1
96th Med Grp-Eglin | 90 | 93 | 86 | -4
South Region-Air force | 85 | 97 | 90 | 5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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