Active Duty , West Air Force Courteous and Helpful Office Staff
| 2004 | 2005 | 2006 | Trend
Benchmark | 90 | 90 | 91 | 1
CONUS MHS | 82 | 83 | 83 | 1
AIR FORCE | 84 | 85 | 85 | 1
WEST | 81 | 82 | 84 | 2
West Air Force | 84 | 84 | 85 | 1
10th Med Grp-USAF Academy | 79 | 84 | 83 | 4
21st Med Grp-Peterson | 84 | 84 | 88 | 4
30th Med Grp-Vandenberg | 80 | 76 | 77 | -3
355th Med Grp-Davis Monthan | 81 | 88 | 83 | 2
366th Med Grp-Mountain Home | 79 | 83 | 87 | 7
377th Med Grp-Kirtland | 81 | 94 | 90 | 9
3rd Med Grp-Elmendorf | 90 | 88 | 81 | -9
509th Med Grp-Whiteman | 92 | 77 | 84 | -8
55th Med Grp-Offutt | 83 | 84 | 88 | 5
56th Med Grp-Luke | 87 | 85 | 88 | 1
60th Med Grp-Travis | 84 | 80 | 94 | 10
61st Med Squad-Los Angeles | 90 | 85 | 89 | -1
75th Med Grp-Hill | 86 | 85 | 87 | 1
92nd Med Grp-Fairchild | 88 | 87 | 82 | -6
99th Med Grp-O'Callaghan Hosp | 80 | 87 | 79 | -2
West Region-Air force | 86 | 74 | 86 | 1
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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