Prime Enrollees , South Navy Customer Service 2006
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork
Benchmark | 53 | 63 | 72
CONUS MHS | 51 | 53 | 69
NAVY | 50 | 54 | 73
SOUTH | 54 | 54 | 70
South Navy | 54 | 56 | 74
NBHC Mayport | 59 | 59 | 82
NH Beaufort | 57 | 48 | 72
NH Charleston | 57 | 51 | 70
NH Corpus Christi | 49 | 53 | 71
NH Jacksonville | 61 | 61 | 78
NH Pensacola | 52 | 56 | 74
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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