Enrollees with Military PCM , North Air Force Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 68 | 73 | 72 | 5
CONUS MHS | 67 | 67 | 71 | 3
AIR FORCE | 69 | 69 | 71 | 2
NORTH | 64 | 66 | 70 | 5
North Air Force | 64 | 70 | 66 | 2
1st Med Grp-Langley | 70 | 74 | 72 | 2
375th Med Grp-Scott | 73 | 60 | 69 | -3
66th Med Grp-Hanscom | 73 | 63 | 65 | -8
74th Med Grp-Wright-Patterson | 57 | 71 | 72 | 16
North Region-Air force | *** | 70 | 67 | ***
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users