Prime Enrollees , South Air Force Courteous and Helpful Office Staff Helpful
| 2004 | 2005 | 2006 | Trend
Benchmark | 87 | 88 | 88 | 1
CONUS MHS | 80 | 81 | 81 | 1
AIR FORCE | 82 | 82 | 81 | 0
SOUTH | 81 | 81 | 81 | 1
South Air Force | 82 | 82 | 81 | 0
12th Med Grp-Randolph | 83 | 82 | 83 | 0
17th Med Grp-Goodfellow | 78 | 77 | 80 | 1
20th Med Grp-Shaw | 74 | 80 | 82 | 9
2nd Med Grp-Barksdale | 80 | 85 | 74 | -6
314th Med Grp-Little Rock | 83 | 86 | 84 | 1
325th Med Grp-Tyndall | 78 | 85 | 80 | 2
42nd Med Grp-Maxwell | 82 | 76 | 83 | 2
45th Med Grp-Patrick | 83 | 83 | 84 | 1
59th Med Wing-Lackland | 82 | 79 | 81 | -1
6th Med Grp-MacDill | 83 | 84 | 80 | -3
72nd Med Grp-Tinker | 84 | 86 | 87 | 3
78th Med Grp-Robins | 79 | 77 | 81 | 3
7th Med Grp-Dyess | 73 | 85 | 85 | 12
81st Med Grp-Keesler | 90 | 79 | 79 | -10
82nd Med Grp-Sheppard | 79 | 79 | 80 | 1
96th Med Grp-Eglin | 83 | 86 | 79 | -4
South Region-Air force | 80 | 84 | 82 | 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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