Enrollees with Military PCM , South Army Claims Processing Claims Handled in a Reasonable Time
| 2004 | 2005 | 2006 | Trend
Benchmark | 82 | 85 | 88 | 6
CONUS MHS | 79 | 80 | 83 | 4
ARMY | 79 | 79 | 82 | 3
SOUTH | 81 | 80 | 81 | 0
South Army | 81 | 80 | 80 | -1
Bayne-Jones ACH | 85 | 64 | 78 | -7
Brooke AMC | 79 | 86 | 64 | -15
Darnall ACH | 83 | 93 | 86 | 2
Eisenhower AMC | 78 | 81 | 79 | 1
Fox AHC | 82 | 76 | 80 | -2
Lyster ACH | 75 | 71 | 81 | 6
Martin ACH | 84 | 81 | 78 | -6
Moncrief ACH | 82 | 77 | 83 | 0
Reynolds ACH | 91 | 79 | 85 | -7
Winn ACH | 72 | 70 | 79 | 6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users