Prime Enrollees , North Navy Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 68 | 73 | 72 | 5
CONUS MHS | 67 | 66 | 69 | 2
NAVY | 68 | 67 | 73 | 5
NORTH | 64 | 64 | 66 | 2
North Navy | 65 | 63 | 72 | 7
NBHC Little Creek | *** | 68 | 79 | ***
NBHC Navsta Sewells | *** | 63 | 62 | ***
NBHC Oceana | *** | 51 | 61 | ***
NH Camp Lejeune | 65 | 66 | 80 | 15
NH Cherry Point | 52 | 69 | 71 | 19
NH Great Lakes | 55 | 62 | 69 | 14
NMC Portsmouth | 74 | 64 | 69 | -4
NMCL Patuxent River | *** | 62 | 63 | ***
NMCL Quantico | 68 | 63 | 72 | 4
NNMC Bethesda | 65 | 62 | 54 | -10
Naval Health Care New England | 70 | 65 | 75 | 5
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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