All Users , North Navy 2006 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 77 | 76 | 91 | 90 | 63 | 89 | 59 | 72 | 74 | 74 | 91 | 81
CONUS MHS | 67 | 66 | 86 | 85 | 57 | 85 | 56 | 59 | 67 | 69 | 89 | 74
NAVY | 68 | 64 | 84 | 83 | 58 | 83 | 55 | 55 | 65 | 67 | 88 | 75
NORTH | 67 | 67 | 86 | 85 | 56 | 85 | 55 | 59 | 68 | 70 | 89 | 73
North Navy | 67 | 64 | 83 | 83 | 57 | 86 | 54 | 54 | 66 | 68 | 88 | 72
NBHC Little Creek | 66 | 64 | 81 | 80 | 62 | 92 | 52 | 50 | 62 | 65 | 91 | 77
NBHC Navsta Sewells | 65 | 57 | 80 | 79 | 52 | 81 | 49 | 45 | 57 | 62 | 90 | 72
NBHC Oceana | 62 | 50 | 79 | 77 | 50 | 80 | 57 | 42 | 69 | 60 | 89 | 70
NH Camp Lejeune | 65 | 64 | 78 | 83 | 66 | 87 | 59 | 48 | 67 | 69 | 89 | 73
NH Cherry Point | 58 | 58 | 78 | 78 | 57 | 83 | 52 | 45 | 59 | 67 | 89 | 70
NH Great Lakes | 69 | 74 | 87 | 86 | 54 | 81 | 54 | 59 | 58 | 64 | 86 | 71
NMC Portsmouth | 70 | 64 | 86 | 83 | 57 | 87 | 52 | 55 | 66 | 70 | 87 | 72
NMCL Patuxent River | 68 | 70 | 87 | 87 | 59 | 88 | 58 | 61 | 71 | 63 | 91 | 76
NMCL Quantico | 61 | 63 | 89 | 82 | 53 | 80 | 47 | 49 | 57 | 69 | 90 | 74
NNMC Bethesda | 63 | 66 | 86 | 88 | 52 | 82 | 57 | 65 | 70 | 70 | 89 | 74
Naval Health Care New England | 72 | 71 | 89 | 86 | 56 | 87 | 52 | 61 | 67 | 69 | 88 | 75
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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