All Users , West Army Claims Processing Claims Handled in a Reasonable Time
| 2004 | 2005 | 2006 | Trend
Benchmark | 82 | 85 | 88 | 6
CONUS MHS | 80 | 81 | 84 | 4
ARMY | 79 | 79 | 83 | 3
WEST | 82 | 81 | 85 | 3
West Army | 79 | 78 | 84 | 5
Evans ACH | 80 | 77 | 92 | 13
Irwin ACH | 71 | 82 | 81 | 10
L. Wood ACH | 75 | 80 | 88 | 13
Madigan AMC | 82 | 80 | 80 | -2
Munson AHC | 73 | 81 | 89 | 16
R W Bliss AHC | 81 | 86 | 93 | 12
Tripler AMC | 81 | 84 | 79 | -2
Weed ACH | 77 | 78 | 97 | 19
William Beaumont AMC | 87 | 74 | 93 | 6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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