Active Duty , West Air Force Customer Service
| 2004 | 2005 | 2006 | Trend
Benchmark | 61 | 63 | 63 | 2
CONUS MHS | 52 | 51 | 54 | 2
AIR FORCE | 54 | 55 | 54 | 0
WEST | 51 | 52 | 56 | 4
West Air Force | 53 | 53 | 53 | 0
10th Med Grp-USAF Academy | *** | *** | *** | ***
21st Med Grp-Peterson | 58 | 43 | 54 | -4
30th Med Grp-Vandenberg | *** | *** | *** | ***
355th Med Grp-Davis Monthan | 41 | 58 | 48 | 7
366th Med Grp-Mountain Home | 64 | 56 | 49 | -15
377th Med Grp-Kirtland | 50 | 43 | *** | ***
3rd Med Grp-Elmendorf | 49 | 55 | 52 | 3
509th Med Grp-Whiteman | *** | *** | *** | ***
55th Med Grp-Offutt | 41 | *** | *** | ***
56th Med Grp-Luke | *** | *** | 55 | ***
60th Med Grp-Travis | *** | *** | 51 | ***
61st Med Squad-Los Angeles | *** | *** | 48 | ***
75th Med Grp-Hill | 49 | 49 | 43 | -6
92nd Med Grp-Fairchild | 52 | 56 | 45 | -7
99th Med Grp-O'Callaghan Hosp | *** | *** | *** | ***
West Region-Air force | *** | 53 | 61 | ***
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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