Enrollees with Civilian PCM , All Regions How Well Doctors Communicate 2006
| Listens Carefully | Explains so You can Understand | Shows Respect | Spends Time with You
Benchmark | 90 | 93 | 92 | 85
CONUS MHS | 89 | 93 | 90 | 84
ARMY | *** | *** | *** | ***
NAVY | *** | *** | *** | ***
AIR FORCE | *** | *** | *** | ***
OTHER | 89 | 93 | 90 | 84
NORTH | 86 | 91 | 88 | 81
North Army | *** | *** | *** | ***
North Navy | *** | *** | *** | ***
North Air Force | *** | *** | *** | ***
North Other | 86 | 91 | 88 | 81
SOUTH | 89 | 93 | 90 | 83
South Army | *** | *** | *** | ***
South Navy | *** | *** | *** | ***
South Air Force | *** | *** | *** | ***
South Other | 89 | 93 | 90 | 83
WEST | 92 | 95 | 94 | 88
West Army | *** | *** | *** | ***
West Navy | *** | *** | *** | ***
West Air Force | *** | *** | *** | ***
West Other | 92 | 95 | 94 | 88
OVERSEAS | *** | *** | *** | ***
Overseas Europe | *** | *** | *** | ***
Overseas Pacific | *** | *** | *** | ***
Overseas Latin America | *** | *** | *** | ***
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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