Active Duty , South Air Force Courteous and Helpful Office Staff Helpful
| 2004 | 2005 | 2006 | Trend
Benchmark | 87 | 88 | 88 | 1
CONUS MHS | 77 | 79 | 79 | 2
AIR FORCE | 79 | 80 | 80 | 1
SOUTH | 77 | 78 | 79 | 1
South Air Force | 78 | 80 | 79 | 1
12th Med Grp-Randolph | 79 | 82 | 80 | 1
17th Med Grp-Goodfellow | 77 | 76 | 75 | -3
20th Med Grp-Shaw | 76 | 74 | 78 | 2
2nd Med Grp-Barksdale | 75 | 84 | 76 | 1
314th Med Grp-Little Rock | 82 | 84 | 87 | 4
325th Med Grp-Tyndall | 77 | 80 | 74 | -3
42nd Med Grp-Maxwell | 80 | 80 | 77 | -4
45th Med Grp-Patrick | 76 | 88 | 85 | 9
59th Med Wing-Lackland | 80 | 75 | 80 | 1
6th Med Grp-MacDill | 72 | 76 | 71 | -1
72nd Med Grp-Tinker | 84 | 81 | 89 | 5
78th Med Grp-Robins | 77 | 72 | 78 | 0
7th Med Grp-Dyess | 72 | 88 | 83 | 11
81st Med Grp-Keesler | 87 | 75 | 81 | -6
82nd Med Grp-Sheppard | 72 | 77 | 79 | 7
96th Med Grp-Eglin | 77 | 78 | 76 | -1
South Region-Air force | 78 | 91 | 77 | -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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