Prime Enrollees , West Navy Claims Processing Claims Handled in a Reasonable Time
| 2004 | 2005 | 2006 | Trend
Benchmark | 82 | 85 | 88 | 6
CONUS MHS | 80 | 81 | 84 | 3
NAVY | 78 | 82 | 82 | 4
WEST | 82 | 81 | 86 | 3
West Navy | 81 | 82 | 81 | 0
NACC Port Hueneme | *** | 81 | 87 | ***
NBHC NAS North Island | *** | 91 | 81 | ***
NBHC NTC San Diego | *** | 95 | 84 | ***
NH Bremerton | 81 | 77 | 75 | -6
NH Camp Pendleton | 80 | 85 | 78 | -2
NH LeMoore | 85 | 80 | 84 | -1
NH Oak Harbor | 70 | 79 | 83 | 13
NH Twentynine Palms | 83 | 86 | 97 | 14
NMC San Diego | 86 | 77 | 81 | -5
NMCL Pearl Harbor | 83 | 89 | 79 | -4
TRICARE Outpatient-Chula Vista | *** | *** | 93 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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