Prime Enrollees , North Air Force Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 68 | 73 | 72 | 5
CONUS MHS | 67 | 66 | 69 | 2
AIR FORCE | 70 | 69 | 71 | 1
NORTH | 64 | 64 | 66 | 2
North Air Force | 64 | 69 | 66 | 2
1st Med Grp-Langley | 69 | 69 | 69 | 0
375th Med Grp-Scott | 73 | 63 | 66 | -7
66th Med Grp-Hanscom | 73 | 63 | 65 | -9
74th Med Grp-Wright-Patterson | 57 | 65 | 72 | 15
North Region-Air force | *** | 71 | 67 | ***
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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