Active Duty , South Air Force Claims Processing Claims Handled Correctly
| 2004 | 2005 | 2006 | Trend
Benchmark | 85 | 87 | 90 | 5
CONUS MHS | 77 | 78 | 80 | 3
AIR FORCE | 80 | 81 | 79 | -1
SOUTH | 79 | 78 | 77 | -2
South Air Force | 81 | 82 | 76 | -5
12th Med Grp-Randolph | *** | *** | *** | ***
17th Med Grp-Goodfellow | *** | *** | *** | ***
20th Med Grp-Shaw | *** | 68 | 91 | ***
2nd Med Grp-Barksdale | 79 | 85 | 76 | -3
314th Med Grp-Little Rock | 93 | 82 | 83 | -10
325th Med Grp-Tyndall | 91 | 87 | 87 | -5
42nd Med Grp-Maxwell | 80 | 74 | 87 | 8
45th Med Grp-Patrick | 63 | 91 | *** | ***
59th Med Wing-Lackland | *** | *** | *** | ***
6th Med Grp-MacDill | *** | *** | 80 | ***
72nd Med Grp-Tinker | 94 | 87 | 70 | -24
78th Med Grp-Robins | 81 | 81 | 85 | 5
7th Med Grp-Dyess | 79 | 71 | 75 | -4
81st Med Grp-Keesler | *** | *** | *** | ***
82nd Med Grp-Sheppard | *** | *** | 82 | ***
96th Med Grp-Eglin | *** | *** | *** | ***
South Region-Air force | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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