Active Duty Dependents , All Regions Claims Processing 2006
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 88 | 90
CONUS MHS | 83 | 84
ARMY | 82 | 84
NAVY | 82 | 82
AIR FORCE | 85 | 87
OTHER | 83 | 84
NORTH | 85 | 85
North Army | 83 | 86
North Navy | 85 | 83
North Air Force | 90 | 91
North Other | 85 | 84
SOUTH | 79 | 79
South Army | 77 | 76
South Navy | 82 | 79
South Air Force | 83 | 81
South Other | 76 | 79
WEST | 84 | 88
West Army | 81 | 88
West Navy | 78 | 84
West Air Force | 86 | 90
West Other | 87 | 88
OVERSEAS | 83 | 84
Overseas Europe | 84 | 87
Overseas Pacific | 84 | 75
Overseas Latin America | *** | ***
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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