Prime Enrollees , All Regions Courteous and Helpful Office Staff Courteous and Respectful
| 2004 | 2005 | 2006 | Trend
Benchmark | 93 | 93 | 94 | 1
CONUS MHS | 88 | 89 | 89 | 1
ARMY | 85 | 86 | 87 | 3
NAVY | 88 | 89 | 87 | -1
AIR FORCE | 90 | 90 | 91 | 1
OTHER | 91 | 91 | 93 | 2
NORTH | 87 | 89 | 89 | 2
North Army | 83 | 84 | 86 | 3
North Navy | 87 | 89 | 87 | 0
North Air Force | 87 | 90 | 91 | 3
North Other | 92 | 93 | 93 | 1
SOUTH | 88 | 88 | 89 | 1
South Army | 85 | 86 | 86 | 2
South Navy | 91 | 89 | 90 | 0
South Air Force | 90 | 90 | 90 | 0
South Other | 89 | 88 | 92 | 3
WEST | 89 | 90 | 90 | 1
West Army | 86 | 87 | 89 | 4
West Navy | 88 | 89 | 86 | -2
West Air Force | 90 | 90 | 91 | 1
West Other | 93 | 92 | 94 | 1
OVERSEAS | 89 | 89 | 91 | 2
Overseas Europe | 88 | 89 | 90 | 2
Overseas Pacific | 90 | 89 | 92 | 3
Overseas Latin America | 99 | 90 | 94 | -5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users