Prime Enrollees , North Army Customer Service 2006
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork
Benchmark | 53 | 63 | 72
CONUS MHS | 51 | 53 | 69
ARMY | 52 | 54 | 72
NORTH | 48 | 53 | 66
North Army | 48 | 52 | 69
Blanchfield ACH | 58 | 54 | 74
Dewitt ACH | 44 | 48 | 69
Guthrie AHC | 42 | 59 | 77
Ireland ACH | 47 | 52 | 68
Kenner AHC | 55 | 60 | 73
Kimbrough Amb Car Cen-Ft Meade | 51 | 46 | 57
McDonald ACH | 45 | 52 | 66
Walter Reed AMC | 41 | 48 | 63
Womack AMC | 50 | 54 | 74
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users