All Users , North Navy Claims Processing Claims Handled Correctly
| 2004 | 2005 | 2006 | Trend
Benchmark | 85 | 87 | 90 | 5
CONUS MHS | 82 | 82 | 85 | 3
NAVY | 82 | 82 | 85 | 3
NORTH | 79 | 81 | 86 | 7
North Navy | 79 | 82 | 87 | 8
NBHC Little Creek | *** | 78 | 89 | ***
NBHC Navsta Sewells | *** | 85 | 83 | ***
NBHC Oceana | *** | 89 | 82 | ***
NH Camp Lejeune | 81 | 90 | 91 | 11
NH Cherry Point | 62 | 78 | 82 | 20
NH Great Lakes | 71 | 78 | 83 | 12
NMC Portsmouth | 90 | 83 | 86 | -4
NMCL Patuxent River | *** | 84 | 90 | ***
NMCL Quantico | 73 | 78 | 82 | 8
NNMC Bethesda | 79 | 77 | 81 | 2
Naval Health Care New England | 74 | 81 | 86 | 12
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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