All Users , Overseas Europe Customer Service 2006
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork
Benchmark | 53 | 63 | 72
CONUS MHS | 49 | 54 | 68
OVERSEAS | 49 | 55 | 72
Overseas Europe | 50 | 56 | 73
48th Med Grp-Lakenheath | 51 | 50 | 72
86th Med Grp-Ramstein | 48 | 46 | 81
Heidelberg Meddac | 45 | 56 | 66
Landstuhl Regional Medcen | 46 | 63 | 82
Wuerzburg Meddac | 68 | 46 | 77
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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