Enrollees with Military PCM , West Other Claims Processing Claims Handled Correctly
| 2004 | 2005 | 2006 | Trend
Benchmark | 85 | 87 | 90 | 5
CONUS MHS | 80 | 81 | 83 | 3
OTHER | 79 | 75 | 85 | 6
WEST | 83 | 84 | 86 | 3
West Other | 83 | 81 | 87 | 4
Out of Catchment West Region | 81 | 85 | 88 | 7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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