Retirees and Dependents , All Regions Courteous and Helpful Office Staff
| 2004 | 2005 | 2006 | Trend
Benchmark | 90 | 90 | 91 | 1
CONUS MHS | 91 | 90 | 91 | 0
ARMY | 89 | 88 | 90 | 0
NAVY | 90 | 90 | 91 | 1
AIR FORCE | 92 | 91 | 90 | -1
OTHER | 91 | 90 | 92 | 1
NORTH | 92 | 90 | 91 | -1
North Army | 90 | 89 | 89 | -1
North Navy | 89 | 90 | 90 | 1
North Air Force | 92 | 90 | 91 | -1
North Other | 94 | 90 | 92 | -2
SOUTH | 90 | 89 | 91 | 1
South Army | 90 | 87 | 89 | -1
South Navy | 92 | 88 | 93 | 2
South Air Force | 92 | 91 | 90 | -2
South Other | 90 | 89 | 92 | 3
WEST | 90 | 91 | 91 | 1
West Army | 88 | 91 | 91 | 4
West Navy | 88 | 90 | 89 | 1
West Air Force | 91 | 91 | 91 | -1
West Other | 92 | 92 | 92 | 0
OVERSEAS | 92 | 87 | 90 | -2
Overseas Europe | 95 | 88 | 92 | -3
Overseas Pacific | 86 | 89 | 86 | 0
Overseas Latin America | *** | *** | 92 | ***
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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