Enrollees with Military PCM , South Air Force 2006 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 77 | 76 | 91 | 90 | 63 | 89 | 59 | 72 | 74 | 74 | 91 | 81
CONUS MHS | 65 | 62 | 84 | 83 | 57 | 83 | 56 | 54 | 64 | 67 | 90 | 75
AIR FORCE | 67 | 62 | 85 | 83 | 57 | 83 | 57 | 55 | 61 | 67 | 91 | 79
SOUTH | 67 | 63 | 84 | 82 | 58 | 81 | 58 | 56 | 64 | 68 | 90 | 76
South Air Force | 66 | 62 | 85 | 82 | 59 | 82 | 58 | 57 | 61 | 68 | 91 | 78
12th Med Grp-Randolph | 68 | 63 | 86 | 84 | 56 | 79 | 59 | 59 | 64 | 66 | 93 | 87
17th Med Grp-Goodfellow | 66 | 61 | 84 | 82 | 51 | 83 | 60 | 56 | 63 | 71 | 91 | 81
20th Med Grp-Shaw | 69 | 65 | 87 | 83 | 61 | 90 | 62 | 56 | 58 | 67 | 89 | 80
2nd Med Grp-Barksdale | 66 | 60 | 80 | 78 | 56 | 81 | 49 | 47 | 56 | 72 | 92 | 74
314th Med Grp-Little Rock | 73 | 66 | 89 | 84 | 60 | 84 | 59 | 59 | 51 | 76 | 88 | 72
325th Med Grp-Tyndall | 69 | 59 | 83 | 83 | 65 | 89 | 62 | 58 | 70 | 74 | 90 | 76
42nd Med Grp-Maxwell | 69 | 69 | 87 | 86 | 61 | 84 | 60 | 58 | 68 | 72 | 91 | 80
45th Med Grp-Patrick | 68 | 68 | 86 | 84 | 67 | 87 | 64 | 62 | 57 | 65 | 94 | 78
59th Med Wing-Lackland | 66 | 51 | 83 | 81 | 61 | 74 | 57 | 52 | 65 | 66 | 90 | 76
6th Med Grp-MacDill | 68 | 69 | 85 | 84 | 57 | 83 | 68 | 65 | 65 | 67 | 89 | 85
72nd Med Grp-Tinker | 64 | 68 | 89 | 81 | 60 | 75 | 58 | 57 | 59 | 66 | 90 | 75
78th Med Grp-Robins | 65 | 59 | 84 | 82 | 58 | 85 | 53 | 52 | 60 | 64 | 93 | 77
7th Med Grp-Dyess | 62 | 56 | 86 | 81 | 59 | 84 | 58 | 51 | 57 | 74 | 90 | 76
81st Med Grp-Keesler | 62 | 61 | 85 | 82 | 55 | 77 | 52 | 58 | 57 | 74 | 92 | 76
82nd Med Grp-Sheppard | 64 | 63 | 83 | 80 | 60 | 84 | 58 | 52 | 58 | 67 | 93 | 77
96th Med Grp-Eglin | 60 | 56 | 82 | 83 | 52 | 81 | 54 | 56 | 55 | 66 | 88 | 81
South Region-Air force | 65 | 71 | 86 | 86 | 63 | 73 | 50 | 61 | 63 | 64 | 94 | 78
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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