Enrollees with Military PCM , South Navy Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 68 | 73 | 72 | 5
CONUS MHS | 67 | 67 | 71 | 3
NAVY | 68 | 67 | 73 | 5
SOUTH | 68 | 68 | 70 | 2
South Navy | 67 | 70 | 74 | 7
NBHC Mayport | *** | 76 | 82 | ***
NH Beaufort | 69 | 76 | 70 | 1
NH Charleston | *** | 85 | 70 | ***
NH Corpus Christi | 71 | 69 | 71 | 1
NH Jacksonville | 62 | 75 | 78 | 16
NH Pensacola | 68 | 66 | 71 | 4
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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