All Users , West Navy Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 68 | 73 | 72 | 5
CONUS MHS | 67 | 65 | 68 | 1
NAVY | 68 | 67 | 71 | 4
WEST | 68 | 66 | 70 | 2
West Navy | 72 | 67 | 73 | 1
NACC Port Hueneme | *** | 52 | 73 | ***
NBHC NAS North Island | *** | 81 | 77 | ***
NBHC NTC San Diego | *** | 70 | 70 | ***
NH Bremerton | 69 | 60 | 67 | -2
NH Camp Pendleton | 69 | 67 | 65 | -4
NH LeMoore | 61 | 70 | 73 | 12
NH Oak Harbor | 76 | 64 | 75 | -1
NH Twentynine Palms | 62 | 76 | 73 | 11
NMC San Diego | 77 | 60 | 78 | 1
NMCL Pearl Harbor | 70 | 68 | 76 | 6
TRICARE Outpatient-Chula Vista | *** | 73 | 80 | ***
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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