Active Duty , West Air Force 2006 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 77 | 76 | 91 | 90 | 63 | 89 | 59 | 72 | 74 | 74 | 91 | 81
CONUS MHS | 66 | 61 | 83 | 83 | 54 | 80 | 51 | 52 | 61 | 64 | 90 | 74
AIR FORCE | 66 | 60 | 85 | 83 | 54 | 79 | 53 | 51 | 57 | 63 | 92 | 79
WEST | 65 | 60 | 84 | 83 | 56 | 84 | 50 | 51 | 62 | 63 | 89 | 75
West Air Force | 65 | 59 | 85 | 83 | 53 | 83 | 52 | 49 | 58 | 62 | 92 | 83
10th Med Grp-USAF Academy | 63 | 54 | 83 | 84 | *** | *** | 37 | 37 | *** | 62 | 80 | 87
21st Med Grp-Peterson | 67 | 61 | 88 | 86 | 54 | 72 | 54 | 58 | 68 | 69 | 93 | 82
30th Med Grp-Vandenberg | 53 | 49 | 77 | 72 | *** | *** | 45 | 38 | *** | 55 | 94 | 87
355th Med Grp-Davis Monthan | 59 | 58 | 83 | 79 | 48 | 88 | 62 | 37 | 44 | 61 | 91 | 82
366th Med Grp-Mountain Home | 63 | 58 | 87 | 83 | 49 | 83 | 56 | 50 | 60 | 70 | 96 | 82
377th Med Grp-Kirtland | 60 | 54 | 90 | 83 | *** | *** | 53 | 47 | 54 | 48 | 97 | 75
3rd Med Grp-Elmendorf | 60 | 57 | 81 | 78 | 52 | *** | 42 | 40 | 66 | 55 | 96 | 84
509th Med Grp-Whiteman | 67 | 55 | 84 | 81 | *** | *** | 59 | 62 | *** | *** | 90 | 67
55th Med Grp-Offutt | 66 | 57 | 88 | 89 | *** | *** | 57 | 54 | 60 | 57 | 90 | 74
56th Med Grp-Luke | 61 | 66 | 88 | 90 | 55 | 82 | 48 | 52 | 61 | 67 | 87 | 77
60th Med Grp-Travis | 66 | 58 | 94 | 90 | 51 | *** | 49 | 54 | 52 | 65 | 94 | 93
61st Med Squad-Los Angeles | 63 | 67 | 89 | 89 | 48 | *** | 56 | 58 | 69 | 73 | 94 | 73
75th Med Grp-Hill | 68 | 69 | 87 | 86 | 43 | 78 | 48 | 51 | 54 | 82 | 92 | 80
92nd Med Grp-Fairchild | 58 | 64 | 82 | 79 | 45 | 87 | 58 | 53 | 50 | 72 | 95 | 85
99th Med Grp-O'Callaghan Hosp | 66 | 47 | 79 | 83 | *** | *** | 51 | 49 | 41 | 47 | 83 | 82
West Region-Air force | 69 | 63 | 86 | 85 | 61 | 87 | 49 | 51 | 60 | 65 | 93 | 84
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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