Prime Enrollees , All Regions Customer Service
| 2004 | 2005 | 2006 | Trend
Benchmark | 61 | 63 | 63 | 2
CONUS MHS | 56 | 54 | 58 | 2
ARMY | 56 | 55 | 59 | 3
NAVY | 58 | 56 | 59 | 1
AIR FORCE | 57 | 57 | 58 | 0
OTHER | 54 | 51 | 55 | 2
NORTH | 52 | 53 | 55 | 3
North Army | 53 | 52 | 56 | 4
North Navy | 55 | 55 | 57 | 3
North Air Force | 52 | 56 | 56 | 4
North Other | 49 | 50 | 53 | 4
SOUTH | 57 | 56 | 59 | 2
South Army | 59 | 57 | 60 | 1
South Navy | 58 | 57 | 61 | 3
South Air Force | 57 | 57 | 60 | 2
South Other | 56 | 53 | 59 | 2
WEST | 58 | 54 | 58 | 0
West Army | 56 | 53 | 62 | 6
West Navy | 61 | 57 | 60 | -1
West Air Force | 58 | 57 | 56 | -2
West Other | 56 | 50 | 54 | -2
OVERSEAS | 60 | 58 | 59 | -1
Overseas Europe | 61 | 61 | 60 | -1
Overseas Pacific | 62 | 55 | 56 | -6
Overseas Latin America | 39 | 54 | 60 | 21
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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