Active Duty , Overseas Pacific Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 68 | 73 | 72 | 5
CONUS MHS | 64 | 63 | 68 | 3
OVERSEAS | 69 | 68 | 71 | 3
Overseas Pacific | 68 | 66 | 72 | 4
121st Gen Hosp-Seoul | 61 | 59 | 75 | 15
18th Med Grp-Kadena AB | *** | 72 | 71 | ***
NH Okinawa | *** | 70 | 56 | ***
NH Yokosuka | 80 | 71 | 62 | -18
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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