All Users , Overseas Latin America Customer Service Problem Getting Help from Customer Service
| 2004 | 2005 | 2006 | Trend
Benchmark | 60 | 63 | 63 | 3
CONUS MHS | 52 | 48 | 54 | 2
OVERSEAS | 55 | 51 | 55 | 0
Overseas Latin America | 45 | 54 | 62 | 17
Out of Catchment OCONUS Region | 49 | 52 | 60 | 11
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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