Active Duty , North Navy Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 68 | 73 | 72 | 5
CONUS MHS | 64 | 63 | 68 | 3
NAVY | 65 | 65 | 69 | 3
NORTH | 63 | 61 | 67 | 4
North Navy | 63 | 62 | 67 | 4
NBHC Little Creek | *** | 60 | 88 | ***
NBHC Navsta Sewells | *** | 62 | 61 | ***
NBHC Oceana | *** | 51 | 55 | ***
NH Camp Lejeune | *** | *** | *** | ***
NH Cherry Point | *** | *** | *** | ***
NH Great Lakes | *** | 76 | 61 | ***
NMC Portsmouth | *** | 60 | 66 | ***
NMCL Patuxent River | *** | 58 | 60 | ***
NMCL Quantico | 76 | 60 | 63 | -13
NNMC Bethesda | 72 | 62 | 65 | -6
Naval Health Care New England | 71 | 57 | 66 | -5
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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