Active Duty , North Air Force Courteous and Helpful Office Staff Courteous and Respectful
| 2004 | 2005 | 2006 | Trend
Benchmark | 93 | 93 | 94 | 1
CONUS MHS | 87 | 87 | 88 | 1
AIR FORCE | 88 | 90 | 90 | 1
NORTH | 86 | 88 | 88 | 2
North Air Force | 86 | 89 | 92 | 6
1st Med Grp-Langley | 77 | 87 | 92 | 15
375th Med Grp-Scott | 79 | 86 | 90 | 11
66th Med Grp-Hanscom | 90 | 93 | 93 | 3
74th Med Grp-Wright-Patterson | 91 | 93 | 94 | 3
North Region-Air force | *** | 91 | 87 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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