Enrollees with Military PCM , South Army 2006 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 77 | 76 | 91 | 90 | 63 | 89 | 59 | 72 | 74 | 74 | 91 | 81
CONUS MHS | 65 | 62 | 84 | 83 | 57 | 83 | 56 | 54 | 64 | 67 | 90 | 75
ARMY | 64 | 60 | 82 | 82 | 59 | 83 | 56 | 53 | 66 | 66 | 88 | 73
SOUTH | 67 | 63 | 84 | 82 | 58 | 81 | 58 | 56 | 64 | 68 | 90 | 76
South Army | 66 | 60 | 82 | 81 | 59 | 79 | 59 | 54 | 65 | 69 | 88 | 74
Bayne-Jones ACH | 60 | 59 | 75 | 77 | 56 | 79 | 52 | 48 | 63 | 66 | 87 | 73
Brooke AMC | 69 | 58 | 84 | 85 | 56 | 68 | 68 | 58 | 69 | 73 | 93 | 82
Darnall ACH | 67 | 57 | 82 | 79 | 64 | 81 | 59 | 53 | 64 | 71 | 84 | 74
Eisenhower AMC | 66 | 64 | 87 | 86 | 56 | 80 | 61 | 60 | 70 | 75 | 92 | 82
Fox AHC | 67 | 61 | 86 | 84 | 60 | 83 | 54 | 56 | 66 | 70 | 91 | 70
Lyster ACH | 60 | 62 | 80 | 81 | 52 | 78 | 50 | 48 | 58 | 66 | 92 | 76
Martin ACH | 70 | 62 | 84 | 83 | 60 | 77 | 57 | 56 | 62 | 68 | 88 | 69
Moncrief ACH | 73 | 65 | 80 | 83 | 65 | 84 | 63 | 63 | 73 | 70 | 91 | 67
Reynolds ACH | 64 | 54 | 79 | 80 | 62 | 87 | 64 | 51 | 56 | 66 | 89 | 73
Winn ACH | 63 | 61 | 78 | 75 | 60 | 78 | 55 | 50 | 69 | 59 | 88 | 72
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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