Active Duty Dependents , All Regions Customer Service
| 2004 | 2005 | 2006 | Trend
Benchmark | 61 | 63 | 63 | 2
CONUS MHS | 56 | 54 | 59 | 3
ARMY | 61 | 57 | 62 | 1
NAVY | 57 | 57 | 59 | 2
AIR FORCE | 59 | 56 | 57 | -2
OTHER | 49 | 50 | 57 | 8
NORTH | 51 | 53 | 59 | 8
North Army | 58 | 54 | 61 | 4
North Navy | 54 | 56 | 58 | 4
North Air Force | 50 | 56 | 59 | 8
North Other | 43 | 49 | 58 | 14
SOUTH | 57 | 58 | 60 | 2
South Army | 61 | 60 | 62 | 1
South Navy | 54 | 63 | 61 | 7
South Air Force | 61 | 55 | 57 | -4
South Other | 53 | 55 | 60 | 7
WEST | 59 | 51 | 57 | -2
West Army | 63 | 52 | 62 | -1
West Navy | 61 | 54 | 59 | -2
West Air Force | 61 | 56 | 57 | -4
West Other | 52 | 45 | 53 | 1
OVERSEAS | 63 | 63 | 60 | -3
Overseas Europe | 62 | 65 | 59 | -3
Overseas Pacific | 71 | 60 | 62 | -9
Overseas Latin America | *** | *** | *** | ***
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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