Active Duty , West Navy Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 68 | 73 | 72 | 5
CONUS MHS | 64 | 63 | 68 | 3
NAVY | 65 | 65 | 69 | 3
WEST | 64 | 65 | 71 | 7
West Navy | 65 | 66 | 73 | 8
NACC Port Hueneme | *** | 38 | 70 | ***
NBHC NAS North Island | *** | 83 | 82 | ***
NBHC NTC San Diego | *** | *** | 77 | ***
NH Bremerton | *** | *** | *** | ***
NH Camp Pendleton | *** | *** | 69 | ***
NH LeMoore | *** | *** | *** | ***
NH Oak Harbor | *** | *** | *** | ***
NH Twentynine Palms | *** | *** | *** | ***
NMC San Diego | *** | 58 | 74 | ***
NMCL Pearl Harbor | 72 | 71 | 61 | -11
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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