Retirees and Dependents , All Regions Claims Processing 2006
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 88 | 90
CONUS MHS | 86 | 89
ARMY | 87 | 89
NAVY | 85 | 90
AIR FORCE | 84 | 88
OTHER | 87 | 89
NORTH | 87 | 90
North Army | 89 | 88
North Navy | 87 | 91
North Air Force | 85 | 88
North Other | 87 | 91
SOUTH | 86 | 87
South Army | 87 | 90
South Navy | 85 | 92
South Air Force | 84 | 88
South Other | 86 | 86
WEST | 86 | 90
West Army | 86 | 89
West Navy | 82 | 86
West Air Force | 84 | 88
West Other | 88 | 91
OVERSEAS | 65 | 78
Overseas Europe | 65 | 78
Overseas Pacific | 49 | 70
Overseas Latin America | *** | ***
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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