Prime Enrollees , West Air Force 2006 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 77 | 76 | 91 | 90 | 63 | 89 | 59 | 72 | 74 | 74 | 91 | 81
CONUS MHS | 65 | 65 | 85 | 84 | 58 | 84 | 56 | 57 | 65 | 68 | 90 | 75
AIR FORCE | 67 | 63 | 86 | 84 | 58 | 84 | 57 | 56 | 62 | 67 | 91 | 79
WEST | 66 | 64 | 86 | 84 | 58 | 87 | 57 | 57 | 66 | 67 | 89 | 76
West Air Force | 67 | 63 | 86 | 84 | 56 | 87 | 57 | 56 | 63 | 68 | 91 | 80
10th Med Grp-USAF Academy | 65 | 64 | 87 | 84 | 48 | 87 | 46 | 50 | 71 | 69 | 90 | 82
21st Med Grp-Peterson | 67 | 64 | 88 | 84 | 59 | 86 | 56 | 57 | 70 | 75 | 87 | 85
30th Med Grp-Vandenberg | 55 | 53 | 82 | 79 | 56 | 92 | 47 | 45 | 42 | 64 | 85 | 84
355th Med Grp-Davis Monthan | 65 | 62 | 86 | 80 | 59 | 91 | 67 | 50 | 59 | 67 | 92 | 78
366th Med Grp-Mountain Home | 66 | 64 | 89 | 87 | 57 | 87 | 58 | 55 | 67 | 69 | 92 | 79
377th Med Grp-Kirtland | 64 | 62 | 89 | 86 | 53 | 85 | 56 | 53 | 58 | 58 | 91 | 79
3rd Med Grp-Elmendorf | 63 | 62 | 85 | 84 | 57 | 82 | 49 | 54 | 68 | 69 | 89 | 80
509th Med Grp-Whiteman | 65 | 62 | 86 | 83 | 70 | 97 | 65 | 63 | 61 | 73 | 93 | 71
55th Med Grp-Offutt | 70 | 70 | 89 | 90 | 57 | 85 | 63 | 62 | 66 | 71 | 91 | 81
56th Med Grp-Luke | 64 | 65 | 85 | 83 | 60 | 88 | 59 | 53 | 59 | 64 | 91 | 80
60th Med Grp-Travis | 66 | 61 | 90 | 87 | 55 | 80 | 60 | 63 | 68 | 68 | 91 | 85
61st Med Squad-Los Angeles | 62 | 69 | 87 | 90 | 47 | 83 | 60 | 64 | 78 | 72 | 93 | 81
75th Med Grp-Hill | 68 | 70 | 87 | 85 | 52 | 84 | 56 | 58 | 53 | 80 | 89 | 80
92nd Med Grp-Fairchild | 65 | 67 | 85 | 81 | 56 | 90 | 62 | 59 | 61 | 75 | 90 | 80
99th Med Grp-O'Callaghan Hosp | 61 | 54 | 81 | 79 | 55 | 88 | 51 | 55 | 57 | 55 | 87 | 81
West Region-Air force | 71 | 68 | 88 | 86 | 58 | 87 | 57 | 59 | 63 | 72 | 91 | 82
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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