All Users , North Navy Claims Processing Claims Handled in a Reasonable Time
| 2004 | 2005 | 2006 | Trend
Benchmark | 82 | 85 | 88 | 6
CONUS MHS | 80 | 81 | 84 | 4
NAVY | 79 | 82 | 82 | 3
NORTH | 77 | 81 | 85 | 7
North Navy | 78 | 84 | 85 | 8
NBHC Little Creek | *** | 83 | 94 | ***
NBHC Navsta Sewells | *** | 86 | 79 | ***
NBHC Oceana | *** | 87 | 79 | ***
NH Camp Lejeune | 84 | 88 | 84 | 0
NH Cherry Point | 66 | 85 | 83 | 17
NH Great Lakes | 67 | 74 | 79 | 11
NMC Portsmouth | 85 | 84 | 87 | 3
NMCL Patuxent River | *** | 85 | 87 | ***
NMCL Quantico | 75 | 81 | 77 | 3
NNMC Bethesda | 71 | 75 | 82 | 11
Naval Health Care New England | 77 | 85 | 88 | 11
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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