Prime Enrollees , Overseas Europe Courteous and Helpful Office Staff Courteous and Respectful
| 2004 | 2005 | 2006 | Trend
Benchmark | 93 | 93 | 94 | 1
CONUS MHS | 88 | 89 | 89 | 1
OVERSEAS | 89 | 89 | 91 | 2
Overseas Europe | 88 | 89 | 90 | 2
48th Med Grp-Lakenheath | 94 | 92 | 94 | -1
86th Med Grp-Ramstein | 92 | 86 | 90 | -2
Heidelberg Meddac | 89 | 90 | 84 | -5
Landstuhl Regional Medcen | 84 | 90 | 91 | 7
Wuerzburg Meddac | 83 | 86 | 88 | 5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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