All Users , West Air Force Claims Processing Claims Handled Correctly
| 2004 | 2005 | 2006 | Trend
Benchmark | 85 | 87 | 90 | 5
CONUS MHS | 82 | 82 | 85 | 3
AIR FORCE | 83 | 84 | 85 | 2
WEST | 85 | 84 | 88 | 3
West Air Force | 84 | 86 | 87 | 3
10th Med Grp-USAF Academy | 89 | 83 | 82 | -7
21st Med Grp-Peterson | 87 | 88 | 88 | 1
30th Med Grp-Vandenberg | 82 | 88 | 90 | 8
355th Med Grp-Davis Monthan | 86 | 90 | 93 | 7
366th Med Grp-Mountain Home | 88 | 89 | 90 | 2
377th Med Grp-Kirtland | 79 | 88 | 86 | 7
3rd Med Grp-Elmendorf | 72 | 83 | 83 | 11
509th Med Grp-Whiteman | 96 | 92 | 98 | 2
55th Med Grp-Offutt | 88 | 85 | 89 | 1
56th Med Grp-Luke | 85 | 90 | 93 | 7
60th Med Grp-Travis | 83 | 86 | 83 | 0
61st Med Squad-Los Angeles | 84 | 79 | 83 | -1
75th Med Grp-Hill | 81 | 80 | 84 | 4
92nd Med Grp-Fairchild | 91 | 89 | 90 | -1
99th Med Grp-O'Callaghan Hosp | 88 | 91 | 83 | -5
West Region-Air force | *** | 88 | 89 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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