Enrollees with Military PCM , North Navy Claims Processing Claims Handled Correctly
| 2004 | 2005 | 2006 | Trend
Benchmark | 85 | 87 | 90 | 5
CONUS MHS | 80 | 81 | 83 | 3
NAVY | 79 | 81 | 82 | 3
NORTH | 75 | 79 | 83 | 8
North Navy | 74 | 82 | 84 | 10
NBHC Little Creek | *** | 75 | 88 | ***
NBHC Navsta Sewells | *** | 85 | 82 | ***
NBHC Oceana | *** | 88 | 80 | ***
NH Camp Lejeune | 75 | 90 | 97 | 22
NH Cherry Point | 60 | 76 | 80 | 20
NH Great Lakes | 65 | 69 | 79 | 15
NMC Portsmouth | 85 | 88 | 82 | -3
NMCL Patuxent River | *** | 83 | 90 | ***
NMCL Quantico | 71 | 77 | 81 | 10
NNMC Bethesda | 80 | 73 | 74 | -6
Naval Health Care New England | 73 | 79 | 87 | 14
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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