Active Duty , South Navy Claims Processing Claims Handled Correctly
| 2004 | 2005 | 2006 | Trend
Benchmark | 85 | 87 | 90 | 5
CONUS MHS | 77 | 78 | 80 | 3
NAVY | 74 | 78 | 80 | 6
SOUTH | 79 | 78 | 77 | -2
South Navy | 79 | 74 | 73 | -6
NBHC Mayport | *** | 82 | 76 | ***
NH Beaufort | *** | *** | *** | ***
NH Charleston | *** | *** | *** | ***
NH Corpus Christi | 75 | 76 | 77 | 3
NH Jacksonville | 85 | 73 | 80 | -5
NH Pensacola | 77 | 74 | 77 | 0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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