All Users , North Army Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 68 | 73 | 72 | 5
CONUS MHS | 67 | 65 | 68 | 1
ARMY | 68 | 67 | 71 | 3
NORTH | 65 | 63 | 67 | 1
North Army | 69 | 66 | 69 | 0
Blanchfield ACH | 67 | 76 | 74 | 7
Dewitt ACH | 69 | 66 | 67 | -2
Guthrie AHC | 71 | 56 | 77 | 6
Ireland ACH | 67 | 57 | 69 | 2
Kenner AHC | 80 | 74 | 73 | -6
Kimbrough Amb Car Cen-Ft Meade | 64 | 69 | 55 | -9
McDonald ACH | 63 | 76 | 67 | 4
Walter Reed AMC | 61 | 58 | 69 | 8
Womack AMC | 70 | 69 | 74 | 4
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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