Prime Enrollees , North Other Customer Service 2006
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork
Benchmark | 53 | 63 | 72
CONUS MHS | 51 | 53 | 69
OTHER | 50 | 54 | 63
NORTH | 48 | 53 | 66
North Other | 46 | 55 | 57
Out of Catchment North Region | 45 | 54 | 55
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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