Active Duty , West Navy 2006 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 77 | 76 | 91 | 90 | 63 | 89 | 59 | 72 | 74 | 74 | 91 | 81
CONUS MHS | 66 | 61 | 83 | 83 | 54 | 80 | 51 | 52 | 61 | 64 | 90 | 74
NAVY | 66 | 61 | 80 | 81 | 56 | 80 | 50 | 49 | 59 | 62 | 89 | 74
WEST | 65 | 60 | 84 | 83 | 56 | 84 | 50 | 51 | 62 | 63 | 89 | 75
West Navy | 64 | 56 | 79 | 79 | 58 | 79 | 50 | 48 | 60 | 62 | 88 | 74
NACC Port Hueneme | 58 | 58 | 79 | 77 | 54 | 87 | 43 | 47 | 55 | 58 | 93 | 83
NBHC NAS North Island | 63 | 50 | 79 | 76 | 62 | 76 | 54 | 42 | 60 | 62 | 89 | 67
NBHC NTC San Diego | 68 | 57 | 86 | 85 | 64 | *** | 50 | 48 | 63 | 56 | 89 | 82
NH Bremerton | 59 | 68 | 85 | 79 | *** | *** | 53 | 42 | *** | 38 | 86 | 75
NH Camp Pendleton | 67 | 58 | 80 | 78 | 50 | *** | 50 | 47 | 54 | 77 | 83 | 72
NH LeMoore | 69 | 57 | 78 | 74 | *** | *** | 47 | 49 | *** | *** | 82 | 67
NH Oak Harbor | 69 | 58 | 84 | 83 | *** | *** | 55 | 54 | 78 | 67 | 89 | 74
NH Twentynine Palms | 71 | 67 | 87 | 88 | *** | *** | 55 | 60 | *** | 60 | 83 | 67
NMC San Diego | 61 | 52 | 74 | 76 | 59 | 71 | 48 | 48 | 63 | 56 | 87 | 76
NMCL Pearl Harbor | 67 | 57 | 82 | 85 | 49 | *** | 41 | 46 | 59 | 51 | 90 | 76
TRICARE Outpatient-Chula Vista | *** | *** | *** | *** | *** | *** | *** | *** | *** | *** | *** | ***
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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