All Users , West Army Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 68 | 73 | 72 | 5
CONUS MHS | 67 | 65 | 68 | 1
ARMY | 68 | 67 | 71 | 3
WEST | 68 | 66 | 70 | 2
West Army | 68 | 66 | 74 | 6
Evans ACH | 76 | 68 | 69 | -7
Irwin ACH | 65 | 71 | 76 | 12
L. Wood ACH | 66 | 69 | 82 | 15
Madigan AMC | 57 | 64 | 70 | 13
Munson AHC | 74 | 70 | 67 | -7
R W Bliss AHC | 79 | 65 | 69 | -10
Tripler AMC | 62 | 68 | 82 | 21
Weed ACH | 73 | 65 | 69 | -4
William Beaumont AMC | 71 | 57 | 75 | 4
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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