All Users , Overseas Pacific 2006 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 77 | 76 | 91 | 90 | 63 | 89 | 59 | 72 | 74 | 74 | 91 | 81
CONUS MHS | 67 | 66 | 86 | 85 | 57 | 85 | 56 | 59 | 67 | 69 | 89 | 74
OVERSEAS | 66 | 65 | 86 | 86 | 59 | 82 | 54 | 56 | 62 | 64 | 87 | 76
Overseas Pacific | 66 | 64 | 87 | 87 | 57 | 78 | 52 | 56 | 60 | 65 | 88 | 76
121st Gen Hosp-Seoul | 59 | 60 | 88 | 85 | 51 | 72 | 45 | 48 | 68 | 53 | 87 | 74
18th Med Grp-Kadena AB | 66 | 63 | 83 | 80 | 59 | *** | 56 | 54 | 58 | 60 | 90 | 75
NH Okinawa | 73 | 67 | 87 | 90 | 52 | *** | 54 | 55 | 57 | 73 | 89 | 73
NH Yokosuka | 66 | 64 | 84 | 84 | 59 | 83 | 49 | 56 | 58 | 69 | 86 | 80
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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