Enrollees with Military PCM , South Navy Claims Processing Claims Handled Correctly
| 2004 | 2005 | 2006 | Trend
Benchmark | 85 | 87 | 90 | 5
CONUS MHS | 80 | 81 | 83 | 3
NAVY | 79 | 81 | 82 | 3
SOUTH | 83 | 80 | 81 | -2
South Navy | 83 | 78 | 81 | -2
NBHC Mayport | *** | 83 | 91 | ***
NH Beaufort | 74 | 81 | 78 | 4
NH Charleston | 83 | 84 | 79 | -4
NH Corpus Christi | 85 | 81 | 82 | -3
NH Jacksonville | 85 | 76 | 82 | -3
NH Pensacola | 85 | 84 | 80 | -6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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