Active Duty , Overseas Europe Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 68 | 73 | 72 | 5
CONUS MHS | 64 | 63 | 68 | 3
OVERSEAS | 69 | 68 | 71 | 3
Overseas Europe | 70 | 69 | 70 | 1
48th Med Grp-Lakenheath | 70 | 77 | 71 | 1
86th Med Grp-Ramstein | 75 | 77 | 78 | 2
Heidelberg Meddac | 76 | 72 | 58 | -18
Landstuhl Regional Medcen | 57 | 66 | 79 | 22
Wuerzburg Meddac | 74 | 68 | 69 | -5
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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