Enrollees with Military PCM , West Navy Claims Processing Claims Handled in a Reasonable Time
| 2004 | 2005 | 2006 | Trend
Benchmark | 82 | 85 | 88 | 6
CONUS MHS | 79 | 80 | 83 | 4
NAVY | 77 | 82 | 82 | 4
WEST | 81 | 81 | 84 | 3
West Navy | 80 | 81 | 81 | 0
NACC Port Hueneme | *** | 80 | 87 | ***
NBHC NAS North Island | *** | 90 | 80 | ***
NBHC NTC San Diego | *** | 95 | 84 | ***
NH Bremerton | 78 | 75 | 70 | -7
NH Camp Pendleton | 77 | 78 | 79 | 2
NH LeMoore | 84 | 82 | 89 | 5
NH Oak Harbor | 68 | 78 | 82 | 14
NH Twentynine Palms | 86 | 84 | 96 | 11
NMC San Diego | 87 | 73 | 73 | -14
NMCL Pearl Harbor | 83 | 89 | 80 | -4
TRICARE Outpatient-Chula Vista | *** | *** | 93 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users