All Users , North Army Claims Processing Claims Handled in a Reasonable Time
| 2004 | 2005 | 2006 | Trend
Benchmark | 82 | 85 | 88 | 6
CONUS MHS | 80 | 81 | 84 | 4
ARMY | 79 | 79 | 83 | 3
NORTH | 77 | 81 | 85 | 7
North Army | 77 | 79 | 83 | 6
Blanchfield ACH | 72 | 83 | 85 | 14
Dewitt ACH | 77 | 67 | 81 | 4
Guthrie AHC | 70 | 87 | 80 | 10
Ireland ACH | 86 | 76 | 87 | 1
Kenner AHC | 80 | 88 | 82 | 2
Kimbrough Amb Car Cen-Ft Meade | 75 | 84 | 77 | 3
McDonald ACH | 78 | 84 | 88 | 10
Walter Reed AMC | 72 | 76 | 78 | 5
Womack AMC | 77 | 85 | 85 | 8
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users