Enrollees with Military PCM , North Other Customer Service 2006
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork
Benchmark | 53 | 63 | 72
CONUS MHS | 49 | 52 | 71
OTHER | 41 | 48 | 61
NORTH | 47 | 52 | 70
North Other | 46 | 53 | 70
Out of Catchment North Region | 44 | 54 | 69
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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