All Users , South Air Force Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 68 | 73 | 72 | 5
CONUS MHS | 67 | 65 | 68 | 1
AIR FORCE | 69 | 69 | 70 | 1
SOUTH | 68 | 66 | 69 | 1
South Air Force | 69 | 68 | 70 | 0
12th Med Grp-Randolph | 68 | 67 | 70 | 2
17th Med Grp-Goodfellow | 76 | 66 | 70 | -5
20th Med Grp-Shaw | 69 | 69 | 75 | 6
2nd Med Grp-Barksdale | 72 | 69 | 75 | 3
314th Med Grp-Little Rock | 78 | 65 | 79 | 1
325th Med Grp-Tyndall | 71 | 79 | 75 | 4
42nd Med Grp-Maxwell | 70 | 69 | 75 | 5
45th Med Grp-Patrick | 68 | 76 | 81 | 13
59th Med Wing-Lackland | 78 | 65 | 72 | -6
6th Med Grp-MacDill | 61 | 68 | 61 | 0
72nd Med Grp-Tinker | 71 | 69 | 71 | 0
78th Med Grp-Robins | 65 | 73 | 67 | 2
7th Med Grp-Dyess | 73 | 65 | 71 | -2
81st Med Grp-Keesler | 72 | 72 | 78 | 6
82nd Med Grp-Sheppard | 74 | 75 | 70 | -4
96th Med Grp-Eglin | 66 | 65 | 60 | -7
South Region-Air force | 65 | 72 | 76 | 12
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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