All Users , West Air Force 2006 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 77 | 76 | 91 | 90 | 63 | 89 | 59 | 72 | 74 | 74 | 91 | 81
CONUS MHS | 67 | 66 | 86 | 85 | 57 | 85 | 56 | 59 | 67 | 69 | 89 | 74
AIR FORCE | 68 | 64 | 87 | 84 | 57 | 84 | 57 | 58 | 64 | 69 | 91 | 78
WEST | 66 | 66 | 86 | 85 | 56 | 86 | 56 | 58 | 67 | 68 | 89 | 75
West Air Force | 67 | 64 | 87 | 84 | 56 | 86 | 56 | 57 | 64 | 68 | 90 | 79
10th Med Grp-USAF Academy | 65 | 66 | 88 | 85 | 45 | 79 | 46 | 51 | 71 | 68 | 91 | 80
21st Med Grp-Peterson | 67 | 65 | 89 | 85 | 60 | 87 | 57 | 58 | 71 | 74 | 87 | 85
30th Med Grp-Vandenberg | 56 | 53 | 82 | 79 | 57 | 92 | 49 | 46 | 43 | 66 | 86 | 84
355th Med Grp-Davis Monthan | 66 | 63 | 87 | 81 | 58 | 92 | 67 | 52 | 61 | 67 | 92 | 79
366th Med Grp-Mountain Home | 65 | 65 | 90 | 86 | 54 | 87 | 57 | 56 | 68 | 70 | 91 | 80
377th Med Grp-Kirtland | 65 | 63 | 90 | 86 | 54 | 86 | 58 | 55 | 60 | 59 | 91 | 78
3rd Med Grp-Elmendorf | 63 | 63 | 85 | 84 | 55 | 80 | 47 | 54 | 69 | 65 | 89 | 79
509th Med Grp-Whiteman | 64 | 62 | 85 | 83 | 69 | 97 | 64 | 63 | 62 | 75 | 93 | 70
55th Med Grp-Offutt | 72 | 73 | 90 | 91 | 55 | 85 | 61 | 66 | 66 | 74 | 89 | 75
56th Med Grp-Luke | 65 | 66 | 86 | 85 | 60 | 89 | 58 | 56 | 59 | 66 | 90 | 80
60th Med Grp-Travis | 66 | 62 | 90 | 88 | 56 | 80 | 59 | 65 | 68 | 68 | 90 | 84
61st Med Squad-Los Angeles | 64 | 71 | 88 | 90 | 48 | 83 | 59 | 64 | 80 | 73 | 92 | 81
75th Med Grp-Hill | 68 | 70 | 87 | 85 | 53 | 84 | 56 | 56 | 54 | 78 | 88 | 78
92nd Med Grp-Fairchild | 65 | 68 | 86 | 82 | 55 | 90 | 61 | 60 | 62 | 75 | 90 | 80
99th Med Grp-O'Callaghan Hosp | 62 | 54 | 81 | 80 | 56 | 84 | 50 | 56 | 61 | 58 | 87 | 80
West Region-Air force | 71 | 68 | 88 | 86 | 59 | 86 | 56 | 59 | 64 | 71 | 91 | 82
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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