All Users , West Air Force Claims Processing Claims Handled in a Reasonable Time
| 2004 | 2005 | 2006 | Trend
Benchmark | 82 | 85 | 88 | 6
CONUS MHS | 80 | 81 | 84 | 4
AIR FORCE | 81 | 82 | 83 | 1
WEST | 82 | 81 | 85 | 3
West Air Force | 83 | 83 | 85 | 2
10th Med Grp-USAF Academy | 84 | 84 | 77 | -7
21st Med Grp-Peterson | 81 | 89 | 87 | 6
30th Med Grp-Vandenberg | 85 | 72 | 94 | 10
355th Med Grp-Davis Monthan | 82 | 85 | 91 | 9
366th Med Grp-Mountain Home | 85 | 90 | 84 | -1
377th Med Grp-Kirtland | 77 | 90 | 85 | 8
3rd Med Grp-Elmendorf | 64 | 74 | 77 | 13
509th Med Grp-Whiteman | 93 | 81 | 97 | 4
55th Med Grp-Offutt | 82 | 78 | 82 | 0
56th Med Grp-Luke | 81 | 91 | 85 | 4
60th Med Grp-Travis | 89 | 84 | 78 | -11
61st Med Squad-Los Angeles | 84 | 77 | 83 | -1
75th Med Grp-Hill | 82 | 75 | 84 | 2
92nd Med Grp-Fairchild | 90 | 80 | 91 | 1
99th Med Grp-O'Callaghan Hosp | 86 | 85 | 85 | -1
West Region-Air force | *** | 86 | 83 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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