Active Duty , West Army 2006 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 77 | 76 | 91 | 90 | 63 | 89 | 59 | 72 | 74 | 74 | 91 | 81
CONUS MHS | 66 | 61 | 83 | 83 | 54 | 80 | 51 | 52 | 61 | 64 | 90 | 74
ARMY | 64 | 59 | 82 | 82 | 55 | 79 | 51 | 50 | 62 | 63 | 88 | 73
WEST | 65 | 60 | 84 | 83 | 56 | 84 | 50 | 51 | 62 | 63 | 89 | 75
West Army | 64 | 60 | 85 | 84 | 61 | 85 | 50 | 51 | 63 | 57 | 87 | 72
Evans ACH | 68 | 59 | 82 | 82 | *** | *** | 53 | 53 | *** | *** | 93 | 72
Irwin ACH | 60 | 58 | 84 | 80 | *** | 86 | 45 | 45 | *** | 54 | 89 | 67
L. Wood ACH | 62 | 63 | 87 | 85 | *** | *** | 56 | 60 | 65 | 69 | 84 | 64
Madigan AMC | 63 | 49 | 90 | 87 | 63 | 78 | 44 | 43 | 71 | 50 | 89 | 76
Munson AHC | 60 | 69 | 83 | 83 | 50 | 82 | 57 | 60 | 62 | 41 | 93 | 86
R W Bliss AHC | 56 | 51 | 78 | 76 | 46 | 90 | 45 | 45 | 66 | 68 | 91 | 75
Tripler AMC | 62 | 60 | 80 | 83 | 73 | *** | 56 | 53 | 50 | 57 | 84 | 70
Weed ACH | 64 | 70 | 92 | 86 | 50 | 97 | 52 | 51 | 49 | 57 | 85 | 72
William Beaumont AMC | 62 | 59 | 81 | 81 | *** | *** | 49 | 48 | *** | 59 | 84 | 82
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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