Active Duty , West Air Force Courteous and Helpful Office Staff Courteous and Respectful
| 2004 | 2005 | 2006 | Trend
Benchmark | 93 | 93 | 94 | 1
CONUS MHS | 87 | 87 | 88 | 1
AIR FORCE | 88 | 90 | 90 | 1
WEST | 87 | 87 | 88 | 1
West Air Force | 89 | 89 | 90 | 1
10th Med Grp-USAF Academy | 84 | 89 | 88 | 4
21st Med Grp-Peterson | 88 | 87 | 94 | 6
30th Med Grp-Vandenberg | 91 | 87 | 89 | -2
355th Med Grp-Davis Monthan | 85 | 91 | 89 | 4
366th Med Grp-Mountain Home | 85 | 91 | 91 | 6
377th Med Grp-Kirtland | 83 | 97 | 94 | 11
3rd Med Grp-Elmendorf | 93 | 97 | 85 | -8
509th Med Grp-Whiteman | 92 | 84 | 91 | -1
55th Med Grp-Offutt | 88 | 91 | 93 | 5
56th Med Grp-Luke | 91 | 90 | 92 | 1
60th Med Grp-Travis | 89 | 87 | 96 | 7
61st Med Squad-Los Angeles | 93 | 90 | 95 | 2
75th Med Grp-Hill | 88 | 89 | 89 | 2
92nd Med Grp-Fairchild | 92 | 91 | 89 | -3
99th Med Grp-O'Callaghan Hosp | 83 | 93 | 89 | 6
West Region-Air force | 90 | 80 | 91 | 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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