Active Duty , West Army Customer Service
| 2004 | 2005 | 2006 | Trend
Benchmark | 61 | 63 | 63 | 2
CONUS MHS | 52 | 51 | 54 | 2
ARMY | 51 | 49 | 55 | 4
WEST | 51 | 52 | 56 | 4
West Army | 50 | 50 | 61 | 11
Evans ACH | *** | 47 | *** | ***
Irwin ACH | 45 | 49 | *** | ***
L. Wood ACH | *** | *** | *** | ***
Madigan AMC | 53 | 48 | 63 | 11
Munson AHC | 46 | 49 | 50 | 4
R W Bliss AHC | 52 | 54 | 46 | -6
Tripler AMC | *** | *** | 73 | ***
Weed ACH | *** | 58 | 50 | ***
William Beaumont AMC | *** | 47 | *** | ***
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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