All Users , South Air Force Claims Processing Claims Handled Correctly
| 2004 | 2005 | 2006 | Trend
Benchmark | 85 | 87 | 90 | 5
CONUS MHS | 82 | 82 | 85 | 3
AIR FORCE | 83 | 84 | 85 | 2
SOUTH | 84 | 81 | 83 | -1
South Air Force | 84 | 82 | 83 | -2
12th Med Grp-Randolph | 87 | 76 | 77 | -10
17th Med Grp-Goodfellow | 91 | 91 | 77 | -14
20th Med Grp-Shaw | 84 | 77 | 89 | 5
2nd Med Grp-Barksdale | 89 | 87 | 83 | -6
314th Med Grp-Little Rock | 93 | 83 | 86 | -7
325th Med Grp-Tyndall | 90 | 89 | 92 | 2
42nd Med Grp-Maxwell | 82 | 73 | 86 | 4
45th Med Grp-Patrick | 83 | 86 | 86 | 3
59th Med Wing-Lackland | 80 | 82 | 77 | -4
6th Med Grp-MacDill | 79 | 82 | 88 | 9
72nd Med Grp-Tinker | 89 | 86 | 72 | -16
78th Med Grp-Robins | 80 | 80 | 87 | 7
7th Med Grp-Dyess | 84 | 76 | 84 | 0
81st Med Grp-Keesler | 76 | 76 | 79 | 3
82nd Med Grp-Sheppard | 78 | 89 | 87 | 9
96th Med Grp-Eglin | 87 | 88 | 89 | 1
South Region-Air force | 87 | 76 | 74 | -12
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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