Standard/Extra Users , All Regions Courteous and Helpful Office Staff 2006
| Courteous and Respectful | Helpful
Benchmark | 94 | 88
CONUS MHS | 94 | 88
ARMY | 92 | 85
NAVY | 95 | 88
AIR FORCE | 90 | 86
OTHER | 95 | 89
NORTH | 95 | 90
North Army | 90 | 83
North Navy | 96 | 89
North Air Force | 94 | 91
North Other | 96 | 92
SOUTH | 94 | 89
South Army | 92 | 88
South Navy | 95 | 88
South Air Force | 87 | 83
South Other | 96 | 90
WEST | 93 | 85
West Army | 95 | 88
West Navy | 91 | 82
West Air Force | 89 | 84
West Other | 94 | 86
OVERSEAS | 91 | 86
Overseas Europe | 94 | 83
Overseas Pacific | 88 | 85
Overseas Latin America | 91 | 95
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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