Active Duty , South Air Force Customer Service
| 2004 | 2005 | 2006 | Trend
Benchmark | 61 | 63 | 63 | 2
CONUS MHS | 52 | 51 | 54 | 2
AIR FORCE | 54 | 55 | 54 | 0
SOUTH | 54 | 52 | 52 | -2
South Air Force | 53 | 56 | 54 | 1
12th Med Grp-Randolph | 53 | 48 | 39 | -14
17th Med Grp-Goodfellow | *** | *** | *** | ***
20th Med Grp-Shaw | *** | 56 | 54 | ***
2nd Med Grp-Barksdale | 51 | 50 | 55 | 4
314th Med Grp-Little Rock | 58 | 54 | 51 | -7
325th Med Grp-Tyndall | 61 | 58 | 61 | 0
42nd Med Grp-Maxwell | 53 | 51 | 56 | 3
45th Med Grp-Patrick | *** | 59 | *** | ***
59th Med Wing-Lackland | *** | *** | *** | ***
6th Med Grp-MacDill | *** | *** | 53 | ***
72nd Med Grp-Tinker | 57 | 52 | 47 | -10
78th Med Grp-Robins | 56 | 58 | 56 | 1
7th Med Grp-Dyess | *** | 58 | 48 | ***
81st Med Grp-Keesler | *** | *** | *** | ***
82nd Med Grp-Sheppard | *** | 60 | 61 | ***
96th Med Grp-Eglin | *** | *** | *** | ***
South Region-Air force | *** | *** | *** | ***
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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