All Users , All Regions Claims Processing 2006
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 88 | 90
CONUS MHS | 84 | 85
ARMY | 83 | 84
NAVY | 82 | 85
AIR FORCE | 83 | 85
OTHER | 85 | 87
NORTH | 85 | 86
North Army | 83 | 83
North Navy | 85 | 87
North Air Force | 81 | 83
North Other | 86 | 87
SOUTH | 83 | 83
South Army | 81 | 80
South Navy | 81 | 83
South Air Force | 82 | 83
South Other | 84 | 84
WEST | 85 | 88
West Army | 84 | 88
West Navy | 80 | 84
West Air Force | 85 | 87
West Other | 87 | 90
OVERSEAS | 79 | 85
Overseas Europe | 80 | 86
Overseas Pacific | 76 | 81
Overseas Latin America | 79 | 87
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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