Enrollees with Military PCM , Overseas Pacific Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 68 | 73 | 72 | 5
CONUS MHS | 67 | 67 | 71 | 3
OVERSEAS | 72 | 70 | 73 | 0
Overseas Pacific | 72 | 67 | 71 | -1
121st Gen Hosp-Seoul | 60 | 61 | 73 | 12
18th Med Grp-Kadena AB | 77 | 74 | 74 | -3
NH Okinawa | 74 | 67 | 60 | -14
NH Yokosuka | 82 | 68 | 64 | -18
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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