Active Duty , South Air Force 2006 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 77 | 76 | 91 | 90 | 63 | 89 | 59 | 72 | 74 | 74 | 91 | 81
CONUS MHS | 66 | 61 | 83 | 83 | 54 | 80 | 51 | 52 | 61 | 64 | 90 | 74
AIR FORCE | 66 | 60 | 85 | 83 | 54 | 79 | 53 | 51 | 57 | 63 | 92 | 79
SOUTH | 67 | 61 | 83 | 81 | 52 | 78 | 52 | 52 | 59 | 66 | 91 | 75
South Air Force | 67 | 60 | 84 | 82 | 54 | 77 | 53 | 53 | 58 | 65 | 93 | 78
12th Med Grp-Randolph | 64 | 60 | 87 | 86 | 39 | *** | 51 | 53 | 66 | 61 | 95 | 90
17th Med Grp-Goodfellow | 65 | 55 | 79 | 79 | *** | *** | 52 | 50 | 52 | 64 | 93 | 80
20th Med Grp-Shaw | 70 | 62 | 85 | 78 | 54 | 91 | 58 | 51 | 45 | 67 | 92 | 85
2nd Med Grp-Barksdale | 66 | 61 | 80 | 79 | 55 | 77 | 46 | 46 | 55 | 74 | 94 | 72
314th Med Grp-Little Rock | 76 | 68 | 91 | 85 | 51 | 83 | 59 | 55 | 52 | 80 | 94 | 73
325th Med Grp-Tyndall | 67 | 54 | 79 | 83 | 61 | 87 | 60 | 52 | 74 | 66 | 96 | 76
42nd Med Grp-Maxwell | 63 | 64 | 82 | 81 | 56 | 86 | 55 | 52 | 64 | 66 | 95 | 79
45th Med Grp-Patrick | 76 | 71 | 88 | 93 | *** | *** | 55 | 72 | 56 | 55 | 92 | 79
59th Med Wing-Lackland | 65 | 51 | 80 | 80 | *** | *** | 49 | 46 | *** | 55 | 89 | 73
6th Med Grp-MacDill | 73 | 63 | 78 | 79 | 53 | 75 | 62 | 61 | 67 | 69 | 90 | 88
72nd Med Grp-Tinker | 65 | 66 | 90 | 83 | 47 | 72 | 50 | 56 | 58 | 63 | 95 | 76
78th Med Grp-Robins | 62 | 53 | 81 | 78 | 56 | 80 | 47 | 42 | 52 | 65 | 94 | 77
7th Med Grp-Dyess | 60 | 50 | 85 | 79 | 48 | 79 | 50 | 47 | 50 | 73 | 92 | 76
81st Med Grp-Keesler | 67 | 72 | 89 | 89 | *** | *** | 44 | 62 | *** | *** | 92 | 75
82nd Med Grp-Sheppard | 62 | 56 | 82 | 76 | 61 | 82 | 54 | 42 | 51 | 58 | 96 | 81
96th Med Grp-Eglin | 60 | 55 | 81 | 79 | *** | *** | 60 | 58 | *** | 56 | 96 | 79
South Region-Air force | 68 | 69 | 84 | 85 | *** | 60 | 46 | 58 | 57 | 65 | 94 | 79
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users