All Users , South Army Customer Service Problem Getting Help from Customer Service
| 2004 | 2005 | 2006 | Trend
Benchmark | 60 | 63 | 63 | 3
CONUS MHS | 52 | 48 | 54 | 2
ARMY | 52 | 47 | 54 | 2
SOUTH | 53 | 50 | 54 | 1
South Army | 58 | 51 | 54 | -3
Bayne-Jones ACH | 71 | 48 | 52 | -19
Brooke AMC | 53 | 45 | 46 | -8
Darnall ACH | 64 | 58 | 63 | -1
Eisenhower AMC | 54 | 55 | 45 | -10
Fox AHC | 61 | 50 | 57 | -5
Lyster ACH | 36 | 49 | 46 | 10
Martin ACH | 61 | 46 | 52 | -9
Moncrief ACH | 70 | 54 | 53 | -17
Reynolds ACH | 63 | 46 | 62 | -1
Winn ACH | 41 | 44 | 61 | 20
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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