Active Duty , North Navy Claims Processing Claims Handled Correctly
| 2004 | 2005 | 2006 | Trend
Benchmark | 85 | 87 | 90 | 5
CONUS MHS | 77 | 78 | 80 | 3
NAVY | 74 | 78 | 80 | 6
NORTH | 72 | 74 | 79 | 6
North Navy | 70 | 79 | 84 | 15
NBHC Little Creek | *** | 60 | 93 | ***
NBHC Navsta Sewells | *** | 80 | 82 | ***
NBHC Oceana | *** | 89 | 76 | ***
NH Camp Lejeune | *** | *** | *** | ***
NH Cherry Point | *** | *** | *** | ***
NH Great Lakes | *** | *** | 79 | ***
NMC Portsmouth | *** | 82 | 82 | ***
NMCL Patuxent River | *** | 75 | 87 | ***
NMCL Quantico | 71 | 71 | 66 | -5
NNMC Bethesda | 83 | 74 | *** | ***
Naval Health Care New England | 73 | 81 | 86 | 14
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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