Enrollees with Military PCM , North Army 2006 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 77 | 76 | 91 | 90 | 63 | 89 | 59 | 72 | 74 | 74 | 91 | 81
CONUS MHS | 65 | 62 | 84 | 83 | 57 | 83 | 56 | 54 | 64 | 67 | 90 | 75
ARMY | 64 | 60 | 82 | 82 | 59 | 83 | 56 | 53 | 66 | 66 | 88 | 73
NORTH | 64 | 62 | 83 | 83 | 56 | 83 | 54 | 53 | 63 | 66 | 90 | 73
North Army | 62 | 60 | 81 | 82 | 56 | 82 | 53 | 52 | 66 | 67 | 89 | 73
Blanchfield ACH | 64 | 60 | 69 | 74 | 62 | 83 | 57 | 49 | 62 | 66 | 88 | 64
Dewitt ACH | 60 | 65 | 84 | 86 | 55 | 78 | 58 | 56 | 67 | 66 | 93 | 77
Guthrie AHC | 69 | 72 | 83 | 80 | 59 | 85 | 60 | 62 | 73 | 69 | 83 | 72
Ireland ACH | 62 | 66 | 85 | 80 | 56 | 86 | 52 | 49 | 59 | 62 | 87 | 74
Kenner AHC | 63 | 50 | 82 | 79 | 62 | 84 | 49 | 45 | 62 | 68 | 90 | 77
Kimbrough Amb Car Cen-Ft Meade | 61 | 59 | 84 | 84 | 51 | 76 | 48 | 51 | 62 | 68 | 90 | 81
McDonald ACH | 65 | 58 | 84 | 87 | 58 | 83 | 60 | 59 | 74 | 72 | 92 | 78
Walter Reed AMC | 63 | 58 | 81 | 86 | 48 | 74 | 49 | 52 | 76 | 68 | 94 | 75
Womack AMC | 56 | 53 | 77 | 81 | 61 | 84 | 51 | 45 | 63 | 64 | 88 | 68
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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