Active Duty , All Regions Claims Processing
| 2004 | 2005 | 2006 | Trend
Benchmark | 83 | 86 | 89 | 5
CONUS MHS | 76 | 77 | 80 | 4
ARMY | 74 | 77 | 79 | 5
NAVY | 73 | 79 | 80 | 7
AIR FORCE | 79 | 80 | 79 | 0
OTHER | 78 | 73 | 84 | 6
NORTH | 72 | 75 | 79 | 7
North Army | 74 | 77 | 76 | 2
North Navy | 69 | 80 | 84 | 15
North Air Force | 70 | 79 | 71 | 1
North Other | 74 | 67 | 82 | 8
SOUTH | 78 | 78 | 78 | 0
South Army | 74 | 77 | 76 | 2
South Navy | 77 | 76 | 73 | -4
South Air Force | 79 | 80 | 77 | -2
South Other | 82 | 76 | 85 | 3
WEST | 79 | 80 | 84 | 4
West Army | 75 | 75 | 85 | 10
West Navy | 76 | 83 | 79 | 3
West Air Force | 83 | 82 | 83 | 0
West Other | 80 | 82 | 86 | 6
OVERSEAS | 75 | 76 | 81 | 7
Overseas Europe | 74 | 81 | 82 | 8
Overseas Pacific | 75 | 65 | 80 | 5
Overseas Latin America | 72 | *** | *** | ***
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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