Active Duty , West Army Claims Processing Claims Handled in a Reasonable Time
| 2004 | 2005 | 2006 | Trend
Benchmark | 82 | 85 | 88 | 6
CONUS MHS | 75 | 77 | 81 | 5
ARMY | 74 | 77 | 80 | 5
WEST | 78 | 79 | 83 | 5
West Army | 74 | 73 | 83 | 9
Evans ACH | *** | *** | *** | ***
Irwin ACH | 62 | 79 | 88 | 27
L. Wood ACH | *** | 88 | *** | ***
Madigan AMC | 78 | 74 | 79 | 2
Munson AHC | 71 | 77 | 76 | 4
R W Bliss AHC | 81 | 76 | 89 | 7
Tripler AMC | *** | *** | *** | ***
Weed ACH | *** | *** | 97 | ***
William Beaumont AMC | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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