Enrollees with Military PCM , West Air Force Courteous and Helpful Office Staff Helpful
| 2004 | 2005 | 2006 | Trend
Benchmark | 87 | 88 | 88 | 1
CONUS MHS | 79 | 80 | 79 | 1
AIR FORCE | 81 | 82 | 81 | 0
WEST | 79 | 81 | 80 | 2
West Air Force | 81 | 81 | 81 | -1
10th Med Grp-USAF Academy | 75 | 83 | 80 | 6
21st Med Grp-Peterson | 84 | 81 | 83 | -1
30th Med Grp-Vandenberg | 73 | 76 | 74 | 1
355th Med Grp-Davis Monthan | 81 | 88 | 79 | -2
366th Med Grp-Mountain Home | 79 | 81 | 86 | 7
377th Med Grp-Kirtland | 77 | 88 | 86 | 9
3rd Med Grp-Elmendorf | 85 | 83 | 79 | -6
509th Med Grp-Whiteman | 90 | 76 | 79 | -10
55th Med Grp-Offutt | 82 | 81 | 84 | 2
56th Med Grp-Luke | 80 | 83 | 77 | -3
60th Med Grp-Travis | 82 | 74 | 85 | 3
61st Med Squad-Los Angeles | 83 | 86 | 81 | -2
75th Med Grp-Hill | 85 | 84 | 82 | -2
92nd Med Grp-Fairchild | 84 | 86 | 79 | -5
99th Med Grp-O'Callaghan Hosp | 79 | 80 | 71 | -8
West Region-Air force | 84 | 78 | 84 | -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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