All Users , North Army 2006 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 77 | 76 | 91 | 90 | 63 | 89 | 59 | 72 | 74 | 74 | 91 | 81
CONUS MHS | 67 | 66 | 86 | 85 | 57 | 85 | 56 | 59 | 67 | 69 | 89 | 74
ARMY | 65 | 62 | 84 | 83 | 59 | 83 | 55 | 55 | 68 | 67 | 88 | 73
NORTH | 67 | 67 | 86 | 85 | 56 | 85 | 55 | 59 | 68 | 70 | 89 | 73
North Army | 64 | 63 | 82 | 84 | 57 | 83 | 53 | 55 | 69 | 69 | 89 | 72
Blanchfield ACH | 66 | 61 | 72 | 78 | 62 | 84 | 57 | 52 | 61 | 69 | 88 | 65
Dewitt ACH | 61 | 67 | 86 | 87 | 53 | 82 | 55 | 60 | 68 | 70 | 92 | 74
Guthrie AHC | 70 | 72 | 84 | 81 | 59 | 85 | 57 | 62 | 73 | 68 | 83 | 72
Ireland ACH | 64 | 69 | 86 | 82 | 58 | 85 | 55 | 55 | 67 | 67 | 86 | 74
Kenner AHC | 64 | 51 | 83 | 80 | 63 | 85 | 48 | 47 | 65 | 69 | 90 | 75
Kimbrough Amb Car Cen-Ft Meade | 62 | 60 | 85 | 85 | 51 | 77 | 48 | 53 | 64 | 68 | 89 | 81
McDonald ACH | 67 | 61 | 86 | 87 | 58 | 90 | 57 | 64 | 76 | 70 | 91 | 75
Walter Reed AMC | 63 | 60 | 83 | 87 | 55 | 78 | 52 | 55 | 78 | 70 | 93 | 75
Womack AMC | 59 | 56 | 80 | 81 | 60 | 85 | 52 | 49 | 65 | 67 | 89 | 68
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users