Active Duty , South Army Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 68 | 73 | 72 | 5
CONUS MHS | 64 | 63 | 68 | 3
ARMY | 64 | 64 | 68 | 4
SOUTH | 67 | 64 | 64 | -2
South Army | 61 | 62 | 65 | 3
Bayne-Jones ACH | *** | *** | 79 | ***
Brooke AMC | *** | *** | *** | ***
Darnall ACH | 47 | 62 | 64 | 17
Eisenhower AMC | 74 | 64 | 70 | -4
Fox AHC | *** | *** | *** | ***
Lyster ACH | *** | 59 | 55 | ***
Martin ACH | *** | 53 | 58 | ***
Moncrief ACH | *** | *** | *** | ***
Reynolds ACH | *** | *** | 57 | ***
Winn ACH | 57 | 66 | 70 | 13
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users