Prime Enrollees , North Navy 2006 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 77 | 76 | 91 | 90 | 63 | 89 | 59 | 72 | 74 | 74 | 91 | 81
CONUS MHS | 65 | 65 | 85 | 84 | 58 | 84 | 56 | 57 | 65 | 68 | 90 | 75
NAVY | 67 | 63 | 83 | 82 | 59 | 83 | 56 | 53 | 63 | 66 | 89 | 75
NORTH | 64 | 64 | 84 | 84 | 55 | 83 | 54 | 55 | 64 | 68 | 89 | 73
North Navy | 65 | 62 | 82 | 81 | 57 | 85 | 54 | 50 | 62 | 66 | 89 | 73
NBHC Little Creek | 67 | 64 | 80 | 79 | 62 | 91 | 52 | 49 | 61 | 65 | 90 | 77
NBHC Navsta Sewells | 64 | 57 | 80 | 79 | 53 | 81 | 50 | 45 | 59 | 61 | 89 | 73
NBHC Oceana | 62 | 50 | 78 | 76 | 50 | 79 | 57 | 40 | 68 | 59 | 89 | 70
NH Camp Lejeune | 63 | 62 | 78 | 83 | 67 | 89 | 60 | 46 | 63 | 69 | 89 | 72
NH Cherry Point | 55 | 55 | 76 | 76 | 58 | 81 | 52 | 42 | 54 | 64 | 90 | 71
NH Great Lakes | 68 | 73 | 84 | 85 | 58 | 78 | 56 | 58 | 55 | 63 | 87 | 73
NMC Portsmouth | 67 | 60 | 84 | 80 | 57 | 85 | 51 | 49 | 60 | 66 | 88 | 72
NMCL Patuxent River | 67 | 70 | 87 | 87 | 57 | 89 | 57 | 61 | 70 | 63 | 92 | 76
NMCL Quantico | 59 | 62 | 89 | 82 | 54 | 80 | 46 | 48 | 58 | 67 | 90 | 74
NNMC Bethesda | 62 | 64 | 86 | 88 | 52 | 79 | 56 | 64 | 73 | 68 | 89 | 73
Naval Health Care New England | 71 | 71 | 88 | 86 | 56 | 89 | 53 | 61 | 66 | 68 | 88 | 74
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users