Active Duty , West Navy Claims Processing Claims Handled in a Reasonable Time
| 2004 | 2005 | 2006 | Trend
Benchmark | 82 | 85 | 88 | 6
CONUS MHS | 75 | 77 | 81 | 5
NAVY | 71 | 79 | 79 | 8
WEST | 78 | 79 | 83 | 5
West Navy | 74 | 80 | 79 | 6
NACC Port Hueneme | *** | 76 | 85 | ***
NBHC NAS North Island | *** | 86 | 76 | ***
NBHC NTC San Diego | *** | *** | *** | ***
NH Bremerton | *** | *** | *** | ***
NH Camp Pendleton | *** | *** | *** | ***
NH LeMoore | *** | *** | *** | ***
NH Oak Harbor | *** | *** | *** | ***
NH Twentynine Palms | *** | *** | *** | ***
NMC San Diego | *** | 67 | 74 | ***
NMCL Pearl Harbor | *** | *** | *** | ***
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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