All Users , South Navy Claims Processing Claims Handled in a Reasonable Time
| 2004 | 2005 | 2006 | Trend
Benchmark | 82 | 85 | 88 | 6
CONUS MHS | 80 | 81 | 84 | 4
NAVY | 79 | 82 | 82 | 3
SOUTH | 82 | 81 | 83 | 1
South Navy | 80 | 82 | 81 | 1
NBHC Mayport | *** | 82 | 86 | ***
NH Beaufort | 85 | 82 | 77 | -8
NH Charleston | 77 | 84 | 83 | 6
NH Corpus Christi | 80 | 82 | 73 | -7
NH Jacksonville | 83 | 84 | 87 | 4
NH Pensacola | 84 | 81 | 86 | 2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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