All Users , North Air Force Customer Service 2006
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork
Benchmark | 53 | 63 | 72
CONUS MHS | 49 | 54 | 68
AIR FORCE | 48 | 52 | 70
NORTH | 48 | 55 | 67
North Air Force | 50 | 50 | 66
1st Med Grp-Langley | 50 | 45 | 70
375th Med Grp-Scott | 47 | 54 | 62
66th Med Grp-Hanscom | 57 | 45 | 65
74th Med Grp-Wright-Patterson | 48 | 49 | 71
North Region-Air force | 44 | 56 | 67
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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