Enrollees with Military PCM , West Navy How Well Doctors Communicate 2006
| Listens Carefully | Explains so You can Understand | Shows Respect | Spends Time with You
Benchmark | 90 | 93 | 92 | 85
CONUS MHS | 81 | 89 | 84 | 77
NAVY | 81 | 88 | 83 | 76
WEST | 82 | 89 | 84 | 77
West Navy | 79 | 87 | 81 | 74
NACC Port Hueneme | 83 | 88 | 81 | 76
NBHC NAS North Island | 79 | 85 | 80 | 69
NBHC NTC San Diego | 79 | 88 | 81 | 76
NH Bremerton | 83 | 87 | 82 | 81
NH Camp Pendleton | 75 | 81 | 79 | 72
NH LeMoore | 74 | 89 | 73 | 76
NH Oak Harbor | 80 | 93 | 82 | 74
NH Twentynine Palms | 87 | 95 | 89 | 85
NMC San Diego | 77 | 88 | 82 | 68
NMCL Pearl Harbor | 81 | 90 | 83 | 79
TRICARE Outpatient-Chula Vista | 82 | 87 | 85 | 76
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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