All Users , West Air Force Customer Service
| 2004 | 2005 | 2006 | Trend
Benchmark | 61 | 63 | 63 | 2
CONUS MHS | 55 | 54 | 57 | 2
AIR FORCE | 57 | 57 | 57 | -1
WEST | 57 | 53 | 56 | -1
West Air Force | 58 | 57 | 56 | -2
10th Med Grp-USAF Academy | 47 | 52 | 45 | -2
21st Med Grp-Peterson | 60 | 51 | 60 | 1
30th Med Grp-Vandenberg | 63 | 60 | 57 | -6
355th Med Grp-Davis Monthan | 54 | 56 | 58 | 4
366th Med Grp-Mountain Home | 63 | 59 | 54 | -9
377th Med Grp-Kirtland | 53 | 53 | 54 | 1
3rd Med Grp-Elmendorf | 55 | 52 | 55 | 0
509th Med Grp-Whiteman | 69 | 63 | 69 | 0
55th Med Grp-Offutt | 51 | 54 | 55 | 4
56th Med Grp-Luke | 57 | 64 | 60 | 3
60th Med Grp-Travis | 48 | 55 | 56 | 7
61st Med Squad-Los Angeles | 63 | 53 | 48 | -15
75th Med Grp-Hill | 59 | 49 | 53 | -6
92nd Med Grp-Fairchild | 60 | 56 | 55 | -5
99th Med Grp-O'Callaghan Hosp | 67 | 66 | 56 | -11
West Region-Air force | *** | 62 | 59 | ***
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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