Prime Enrollees , North Air Force Customer Service 2006
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork
Benchmark | 53 | 63 | 72
CONUS MHS | 51 | 53 | 69
AIR FORCE | 50 | 52 | 71
NORTH | 48 | 53 | 66
North Air Force | 51 | 50 | 66
1st Med Grp-Langley | 50 | 45 | 69
375th Med Grp-Scott | 51 | 53 | 66
66th Med Grp-Hanscom | 59 | 45 | 65
74th Med Grp-Wright-Patterson | 50 | 49 | 72
North Region-Air force | 41 | 55 | 67
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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