Active Duty , North Army 2006 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 77 | 76 | 91 | 90 | 63 | 89 | 59 | 72 | 74 | 74 | 91 | 81
CONUS MHS | 66 | 61 | 83 | 83 | 54 | 80 | 51 | 52 | 61 | 64 | 90 | 74
ARMY | 64 | 59 | 82 | 82 | 55 | 79 | 51 | 50 | 62 | 63 | 88 | 73
NORTH | 65 | 62 | 83 | 84 | 53 | 79 | 52 | 52 | 61 | 64 | 90 | 72
North Army | 64 | 59 | 81 | 84 | 53 | 76 | 50 | 50 | 64 | 67 | 90 | 73
Blanchfield ACH | 67 | 55 | 64 | 77 | *** | *** | 56 | 41 | *** | 72 | 82 | 65
Dewitt ACH | 67 | 59 | 82 | 87 | 56 | *** | 60 | 62 | 64 | 74 | 95 | 75
Guthrie AHC | 69 | 68 | 87 | 78 | 58 | 78 | 55 | 63 | 66 | 71 | 89 | 72
Ireland ACH | 66 | 69 | 85 | 83 | 57 | 85 | 54 | 52 | 69 | 59 | 91 | 78
Kenner AHC | 58 | 51 | 81 | 78 | 59 | 83 | 41 | 40 | 64 | 66 | 92 | 83
Kimbrough Amb Car Cen-Ft Meade | 60 | 59 | 84 | 83 | 46 | 71 | 46 | 47 | 54 | 60 | 90 | 84
McDonald ACH | 64 | 52 | 81 | 85 | *** | *** | 57 | 49 | *** | 76 | 91 | 75
Walter Reed AMC | 61 | 56 | 79 | 85 | 54 | 71 | 48 | 50 | 74 | 65 | 96 | 72
Womack AMC | 58 | 53 | 76 | 82 | 56 | 83 | 50 | 41 | 61 | 57 | 87 | 70
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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