All Users , North Navy Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 68 | 73 | 72 | 5
CONUS MHS | 67 | 65 | 68 | 1
NAVY | 68 | 67 | 71 | 4
NORTH | 65 | 63 | 67 | 1
North Navy | 64 | 64 | 70 | 6
NBHC Little Creek | *** | 70 | 80 | ***
NBHC Navsta Sewells | *** | 63 | 61 | ***
NBHC Oceana | *** | 55 | 60 | ***
NH Camp Lejeune | 65 | 67 | 79 | 14
NH Cherry Point | 52 | 72 | 71 | 19
NH Great Lakes | 54 | 70 | 65 | 11
NMC Portsmouth | 66 | 63 | 68 | 1
NMCL Patuxent River | *** | 59 | 65 | ***
NMCL Quantico | 69 | 62 | 69 | 0
NNMC Bethesda | 65 | 64 | 54 | -10
Naval Health Care New England | 71 | 66 | 74 | 3
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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