Active Duty , North Army Claims Processing Claims Handled in a Reasonable Time
| 2004 | 2005 | 2006 | Trend
Benchmark | 82 | 85 | 88 | 6
CONUS MHS | 75 | 77 | 81 | 5
ARMY | 74 | 77 | 80 | 5
NORTH | 72 | 76 | 80 | 8
North Army | 75 | 77 | 77 | 2
Blanchfield ACH | *** | 81 | *** | ***
Dewitt ACH | *** | *** | 73 | ***
Guthrie AHC | 71 | 84 | 70 | -2
Ireland ACH | 89 | 65 | 88 | -1
Kenner AHC | *** | 96 | 76 | ***
Kimbrough Amb Car Cen-Ft Meade | 76 | 77 | 71 | -5
McDonald ACH | *** | *** | *** | ***
Walter Reed AMC | 66 | 62 | 69 | 3
Womack AMC | 68 | 85 | 85 | 17
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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