Active Duty , All Regions Courteous and Helpful Office Staff Courteous and Respectful
| 2004 | 2005 | 2006 | Trend
Benchmark | 93 | 93 | 94 | 1
CONUS MHS | 87 | 87 | 88 | 1
ARMY | 83 | 86 | 87 | 4
NAVY | 88 | 87 | 85 | -3
AIR FORCE | 88 | 90 | 90 | 1
OTHER | 91 | 91 | 94 | 2
NORTH | 86 | 88 | 88 | 2
North Army | 82 | 85 | 86 | 4
North Navy | 87 | 88 | 85 | -2
North Air Force | 86 | 89 | 92 | 6
North Other | 92 | 96 | 96 | 4
SOUTH | 87 | 87 | 87 | 0
South Army | 82 | 85 | 84 | 2
South Navy | 91 | 86 | 87 | -4
South Air Force | 88 | 89 | 88 | -1
South Other | 90 | 86 | 93 | 4
WEST | 87 | 87 | 88 | 1
West Army | 83 | 85 | 89 | 6
West Navy | 87 | 86 | 84 | -2
West Air Force | 89 | 89 | 90 | 1
West Other | 93 | 90 | 91 | -1
OVERSEAS | 89 | 89 | 90 | 2
Overseas Europe | 89 | 90 | 89 | 0
Overseas Pacific | 88 | 88 | 92 | 3
Overseas Latin America | 96 | 84 | 94 | -2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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