Active Duty , South Air Force Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 68 | 73 | 72 | 5
CONUS MHS | 64 | 63 | 68 | 3
AIR FORCE | 67 | 68 | 68 | 2
SOUTH | 67 | 64 | 64 | -2
South Air Force | 67 | 68 | 67 | 0
12th Med Grp-Randolph | 62 | 59 | 48 | -13
17th Med Grp-Goodfellow | *** | *** | 74 | ***
20th Med Grp-Shaw | *** | 73 | 64 | ***
2nd Med Grp-Barksdale | 69 | 66 | 76 | 6
314th Med Grp-Little Rock | 70 | 62 | 76 | 6
325th Med Grp-Tyndall | 62 | 71 | 64 | 3
42nd Med Grp-Maxwell | 63 | 66 | 78 | 15
45th Med Grp-Patrick | *** | 71 | *** | ***
59th Med Wing-Lackland | 82 | 71 | *** | ***
6th Med Grp-MacDill | *** | 52 | 60 | ***
72nd Med Grp-Tinker | 74 | 59 | 62 | -12
78th Med Grp-Robins | 68 | 76 | 58 | -10
7th Med Grp-Dyess | 73 | 69 | 59 | -14
81st Med Grp-Keesler | *** | 79 | *** | ***
82nd Med Grp-Sheppard | *** | 80 | 71 | ***
96th Med Grp-Eglin | *** | *** | *** | ***
South Region-Air force | *** | *** | *** | ***
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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