Active Duty , Overseas Latin America Customer Service Problem Finding/Understanding Written Material
| 2004 | 2005 | 2006 | Trend
Benchmark | 54 | 53 | 53 | -1
CONUS MHS | 44 | 46 | 45 | 1
OVERSEAS | 48 | 49 | 49 | 1
Overseas Latin America | 55 | *** | *** | ***
Out of Catchment OCONUS Region | 51 | 44 | 46 | -6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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