Retirees and Dependents , All Regions Courteous and Helpful Office Staff Helpful
| 2004 | 2005 | 2006 | Trend
Benchmark | 87 | 88 | 88 | 1
CONUS MHS | 88 | 87 | 88 | 0
ARMY | 86 | 85 | 87 | 1
NAVY | 87 | 87 | 87 | 1
AIR FORCE | 89 | 88 | 87 | -2
OTHER | 89 | 88 | 89 | 0
NORTH | 90 | 87 | 88 | -2
North Army | 87 | 85 | 86 | -1
North Navy | 87 | 87 | 87 | 0
North Air Force | 90 | 87 | 88 | -2
North Other | 92 | 88 | 89 | -3
SOUTH | 88 | 86 | 88 | 0
South Army | 87 | 84 | 86 | -1
South Navy | 89 | 86 | 91 | 2
South Air Force | 90 | 88 | 87 | -3
South Other | 87 | 86 | 89 | 2
WEST | 87 | 89 | 88 | 1
West Army | 84 | 89 | 89 | 5
West Navy | 84 | 87 | 86 | 1
West Air Force | 88 | 89 | 88 | 0
West Other | 89 | 90 | 89 | -1
OVERSEAS | 90 | 82 | 88 | -3
Overseas Europe | 93 | 85 | 89 | -4
Overseas Pacific | 82 | 85 | 84 | 2
Overseas Latin America | *** | *** | 93 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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