Retirees and Dependents , All Regions How Well Doctors Communicate Listens Carefully
| 2004 | 2005 | 2006 | Trend
Benchmark | 89 | 90 | 90 | 2
CONUS MHS | 89 | 88 | 89 | 1
ARMY | 89 | 87 | 88 | -2
NAVY | 87 | 88 | 89 | 2
AIR FORCE | 87 | 87 | 87 | 0
OTHER | 89 | 89 | 91 | 2
NORTH | 89 | 89 | 90 | 1
North Army | 87 | 87 | 89 | 2
North Navy | 87 | 87 | 90 | 2
North Air Force | 87 | 89 | 88 | 1
North Other | 90 | 90 | 91 | 1
SOUTH | 89 | 88 | 90 | 1
South Army | 91 | 84 | 87 | -4
South Navy | 87 | 90 | 89 | 3
South Air Force | 89 | 89 | 89 | 0
South Other | 89 | 88 | 91 | 2
WEST | 87 | 88 | 88 | 0
West Army | 90 | 91 | 87 | -3
West Navy | 87 | 85 | 87 | 0
West Air Force | 86 | 86 | 86 | 1
West Other | 88 | 90 | 90 | 2
OVERSEAS | 91 | 89 | 90 | -1
Overseas Europe | 93 | 86 | 89 | -3
Overseas Pacific | 85 | 94 | 86 | 1
Overseas Latin America | *** | *** | 100 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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