Active Duty Dependents , All Regions Courteous and Helpful Office Staff Helpful
| 2004 | 2005 | 2006 | Trend
Benchmark | 87 | 88 | 88 | 1
CONUS MHS | 77 | 80 | 78 | 1
ARMY | 74 | 75 | 73 | 0
NAVY | 78 | 80 | 78 | 0
AIR FORCE | 78 | 79 | 78 | 0
OTHER | 81 | 85 | 82 | 1
NORTH | 76 | 79 | 78 | 2
North Army | 69 | 70 | 71 | 2
North Navy | 79 | 80 | 79 | -1
North Air Force | 73 | 78 | 76 | 3
North Other | 81 | 87 | 85 | 3
SOUTH | 78 | 79 | 77 | -1
South Army | 78 | 76 | 74 | -4
South Navy | 77 | 81 | 81 | 4
South Air Force | 78 | 78 | 78 | 0
South Other | 79 | 83 | 77 | -2
WEST | 78 | 81 | 79 | 1
West Army | 76 | 80 | 78 | 3
West Navy | 77 | 81 | 76 | -1
West Air Force | 79 | 78 | 77 | -1
West Other | 82 | 85 | 85 | 3
OVERSEAS | 79 | 76 | 77 | -2
Overseas Europe | 77 | 75 | 76 | -1
Overseas Pacific | 78 | 76 | 78 | 0
Overseas Latin America | 98 | 87 | 78 | -21
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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