Prime Enrollees , Overseas Pacific Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 68 | 73 | 72 | 5
CONUS MHS | 67 | 66 | 69 | 2
OVERSEAS | 72 | 69 | 72 | 0
Overseas Pacific | 72 | 66 | 71 | -1
121st Gen Hosp-Seoul | 60 | 61 | 72 | 11
18th Med Grp-Kadena AB | 77 | 76 | 75 | -3
NH Okinawa | 74 | 66 | 60 | -14
NH Yokosuka | 83 | 68 | 64 | -19
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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