Active Duty , South Other Customer Service Problem Getting Help from Customer Service
| 2004 | 2005 | 2006 | Trend
Benchmark | 60 | 63 | 63 | 3
CONUS MHS | 47 | 43 | 49 | 1
OTHER | 49 | 43 | 45 | -3
SOUTH | 49 | 43 | 47 | -2
South Other | 48 | 38 | 33 | -14
Out of Catchment South Region | 53 | 36 | 31 | -22
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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