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Prime Enrollees , All Regions
Courteous and Helpful Office Staff

Courteous and Respectful
  2004 2005 2006 Trend
Benchmark 93 93 94 1
CONUS MHS 88 89 89 1
ARMY 85 86 87 3
NAVY 88 89 87 -1
AIR FORCE 90 90 91 1
OTHER 91 91 93 2
NORTH 87 89 89 2
North Army 83 84 86 3
North Navy 87 89 87 0
North Air Force 87 90 91 3
North Other 92 93 93 1
SOUTH 88 88 89 1
South Army 85 86 86 2
South Navy 91 89 90 0
South Air Force 90 90 90 0
South Other 89 88 92 3
WEST 89 90 90 1
West Army 86 87 89 4
West Navy 88 89 86 -2
West Air Force 90 90 91 1
West Other 93 92 94 1
OVERSEAS 89 89 91 2
Overseas Europe 88 89 90 2
Overseas Pacific 90 89 92 3
Overseas Latin America 99 90 94 -5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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