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Prime Enrollees , North Other
Customer Service

  2004 2005 2006 Trend
Benchmark 61 63 63 2
CONUS MHS 56 54 58 2
OTHER 54 51 55 2
NORTH 52 53 55 3
North Other 49 50 53 4
Out of Catchment North Region 49 49 51 3
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users