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Prime Enrollees , South Army
2006 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behavior
  Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behavior
Benchmark 77 76 91 90 63 89 59 72 74 74 91 81
CONUS MHS 65 65 85 84 58 84 56 57 65 68 90 75
ARMY 64 61 83 82 59 83 56 54 66 66 88 74
SOUTH 67 66 85 84 59 83 58 58 65 69 90 75
South Army 67 61 82 81 60 80 59 55 66 69 88 74
Bayne-Jones ACH 61 61 77 78 58 78 53 50 66 68 87 73
Brooke AMC 67 58 83 84 59 73 67 61 68 75 93 81
Darnall ACH 65 59 83 80 66 81 56 54 65 74 86 74
Eisenhower AMC 67 64 87 86 57 80 61 61 71 74 92 82
Fox AHC 67 62 87 85 60 83 55 57 68 71 91 71
Lyster ACH 61 63 81 82 53 79 50 49 59 67 92 75
Martin ACH 71 63 84 82 61 76 57 57 62 71 87 70
Moncrief ACH 71 63 81 82 60 82 60 62 74 71 91 70
Reynolds ACH 64 55 79 80 62 85 63 52 60 68 89 74
Winn ACH 62 61 78 75 61 78 55 51 70 59 88 73
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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