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Prime Enrollees , South Army
Customer Service
2006
  Problem Finding/Understanding Written Material Problem Getting Help from Customer Service Problem with Paperwork
Benchmark 53 63 72
CONUS MHS 51 53 69
ARMY 52 54 72
SOUTH 54 54 70
South Army 54 54 72
Bayne-Jones ACH 44 52 79
Brooke AMC 65 46 66
Darnall ACH 63 61 75
Eisenhower AMC 56 44 72
Fox AHC 55 53 72
Lyster ACH 45 44 70
Martin ACH 61 54 68
Moncrief ACH 58 50 73
Reynolds ACH 51 65 72
Winn ACH 46 61 76
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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