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Prime Enrollees , South Army Customer Service 2006 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 51 | 53 | 69 |
| ARMY | 52 | 54 | 72 |
| SOUTH | 54 | 54 | 70 |
| South Army | 54 | 54 | 72 |
| Bayne-Jones ACH | 44 | 52 | 79 |
| Brooke AMC | 65 | 46 | 66 |
| Darnall ACH | 63 | 61 | 75 |
| Eisenhower AMC | 56 | 44 | 72 |
| Fox AHC | 55 | 53 | 72 |
| Lyster ACH | 45 | 44 | 70 |
| Martin ACH | 61 | 54 | 68 |
| Moncrief ACH | 58 | 50 | 73 |
| Reynolds ACH | 51 | 65 | 72 |
| Winn ACH | 46 | 61 | 76 |
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||
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