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Prime Enrollees , South Army Customer Service Problem Finding/Understanding Written Material |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 54 | 53 | 53 | -1 |
| CONUS MHS | 48 | 49 | 51 | 2 |
| ARMY | 49 | 48 | 52 | 3 |
| SOUTH | 52 | 52 | 54 | 2 |
| South Army | 53 | 53 | 54 | 1 |
| Bayne-Jones ACH | *** | 43 | 44 | *** |
| Brooke AMC | 51 | 57 | 65 | 13 |
| Darnall ACH | 66 | 51 | 63 | -3 |
| Eisenhower AMC | 49 | 47 | 56 | 7 |
| Fox AHC | 54 | 58 | 55 | 1 |
| Lyster ACH | 45 | 54 | 45 | 0 |
| Martin ACH | 57 | 58 | 61 | 3 |
| Moncrief ACH | 76 | 70 | 58 | -19 |
| Reynolds ACH | 52 | 56 | 51 | -1 |
| Winn ACH | 30 | 50 | 46 | 17 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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