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Prime Enrollees , South Navy
2006 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behavior
  Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behavior
Benchmark 77 76 91 90 63 89 59 72 74 74 91 81
CONUS MHS 65 65 85 84 58 84 56 57 65 68 90 75
NAVY 67 63 83 82 59 83 56 53 63 66 89 75
SOUTH 67 66 85 84 59 83 58 58 65 69 90 75
South Navy 71 69 87 85 61 82 57 56 63 67 89 79
NBHC Mayport 68 67 87 81 67 88 56 53 54 74 89 78
NH Beaufort 75 74 86 86 59 79 54 46 61 67 90 77
NH Charleston 71 75 85 85 59 85 53 57 62 77 92 81
NH Corpus Christi 64 66 86 88 58 78 54 57 64 68 92 76
NH Jacksonville 70 68 87 85 67 87 63 61 68 68 89 78
NH Pensacola 72 70 90 87 61 85 56 61 65 64 87 83
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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