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Prime Enrollees , South Navy Customer Service Problem Getting Help from Customer Service |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 60 | 63 | 63 | 3 |
| CONUS MHS | 52 | 48 | 53 | 1 |
| NAVY | 54 | 49 | 54 | 0 |
| SOUTH | 52 | 49 | 54 | 2 |
| South Navy | 53 | 48 | 56 | 3 |
| NBHC Mayport | *** | 51 | 59 | *** |
| NH Beaufort | 58 | 53 | 48 | -11 |
| NH Charleston | 54 | 52 | 51 | -3 |
| NH Corpus Christi | 61 | 49 | 53 | -8 |
| NH Jacksonville | 53 | 49 | 61 | 8 |
| NH Pensacola | 53 | 49 | 56 | 3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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