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Prime Enrollees , South Air Force
2006 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behavior
  Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behavior
Benchmark 77 76 91 90 63 89 59 72 74 74 91 81
CONUS MHS 65 65 85 84 58 84 56 57 65 68 90 75
AIR FORCE 67 63 86 84 58 84 57 56 62 67 91 79
SOUTH 67 66 85 84 59 83 58 58 65 69 90 75
South Air Force 66 63 86 83 60 82 58 58 62 68 91 78
12th Med Grp-Randolph 68 64 87 85 57 79 60 60 66 67 93 87
17th Med Grp-Goodfellow 66 61 83 82 51 84 60 56 63 71 92 81
20th Med Grp-Shaw 69 66 87 83 61 91 62 56 58 67 88 79
2nd Med Grp-Barksdale 66 61 80 79 57 82 49 48 57 72 91 74
314th Med Grp-Little Rock 73 66 89 85 60 84 60 60 52 76 88 72
325th Med Grp-Tyndall 69 59 84 84 65 90 62 59 71 74 90 76
42nd Med Grp-Maxwell 69 70 88 86 61 85 60 59 69 73 92 80
45th Med Grp-Patrick 69 69 87 85 68 88 64 64 58 66 94 78
59th Med Wing-Lackland 65 52 84 83 60 82 58 55 67 66 91 78
6th Med Grp-MacDill 65 70 85 86 59 86 66 68 65 67 91 83
72nd Med Grp-Tinker 64 69 89 82 61 76 58 58 60 66 90 75
78th Med Grp-Robins 65 59 84 83 59 85 53 53 60 65 93 77
7th Med Grp-Dyess 62 56 87 82 59 85 59 52 58 74 90 76
81st Med Grp-Keesler 64 66 86 83 56 80 54 60 58 74 92 76
82nd Med Grp-Sheppard 64 64 84 80 60 85 59 53 59 68 93 78
96th Med Grp-Eglin 60 56 83 84 53 83 55 58 59 67 89 79
South Region-Air force 65 71 86 86 63 73 50 62 63 65 94 79
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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