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Prime Enrollees , South Air Force Customer Service Problem Finding/Understanding Written Material |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 54 | 53 | 53 | -1 |
| CONUS MHS | 48 | 49 | 51 | 2 |
| AIR FORCE | 50 | 53 | 50 | 0 |
| SOUTH | 52 | 52 | 54 | 2 |
| South Air Force | 51 | 54 | 52 | 0 |
| 12th Med Grp-Randolph | 42 | 58 | 46 | 4 |
| 17th Med Grp-Goodfellow | 59 | 45 | 47 | -13 |
| 20th Med Grp-Shaw | 65 | 57 | 48 | -16 |
| 2nd Med Grp-Barksdale | 52 | 47 | 47 | -5 |
| 314th Med Grp-Little Rock | 64 | 58 | 42 | -21 |
| 325th Med Grp-Tyndall | 55 | 58 | 61 | 6 |
| 42nd Med Grp-Maxwell | 54 | 55 | 51 | -3 |
| 45th Med Grp-Patrick | 51 | 56 | 65 | 14 |
| 59th Med Wing-Lackland | 48 | 56 | 54 | 6 |
| 6th Med Grp-MacDill | 42 | 53 | 56 | 13 |
| 72nd Med Grp-Tinker | 52 | 53 | 52 | 0 |
| 78th Med Grp-Robins | 54 | 53 | 57 | 3 |
| 7th Med Grp-Dyess | 60 | 54 | 56 | -4 |
| 81st Med Grp-Keesler | 55 | 47 | 34 | -21 |
| 82nd Med Grp-Sheppard | 62 | 52 | 48 | -14 |
| 96th Med Grp-Eglin | 58 | 53 | 51 | -7 |
| South Region-Air force | 48 | 50 | 61 | 13 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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