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Prime Enrollees , South Air Force
Claims Processing

Claims Handled in a Reasonable Time
  2004 2005 2006 Trend
Benchmark 82 85 88 6
CONUS MHS 80 81 84 3
AIR FORCE 81 81 83 3
SOUTH 83 80 83 -1
South Air Force 82 80 82 0
12th Med Grp-Randolph 82 70 80 -1
17th Med Grp-Goodfellow 91 90 87 -5
20th Med Grp-Shaw 83 81 92 9
2nd Med Grp-Barksdale 89 86 80 -8
314th Med Grp-Little Rock 90 76 83 -7
325th Med Grp-Tyndall 85 86 88 3
42nd Med Grp-Maxwell 83 76 85 2
45th Med Grp-Patrick 83 87 91 8
59th Med Wing-Lackland 74 80 82 8
6th Med Grp-MacDill 81 85 85 4
72nd Med Grp-Tinker 89 86 78 -12
78th Med Grp-Robins 78 80 83 5
7th Med Grp-Dyess 84 73 86 2
81st Med Grp-Keesler 73 70 82 9
82nd Med Grp-Sheppard 83 82 84 1
96th Med Grp-Eglin 86 88 83 -3
South Region-Air force 81 77 73 -8
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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