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Prime Enrollees , Overseas Europe
Claims Processing

Claims Handled Correctly
  2004 2005 2006 Trend
Benchmark 85 87 90 5
CONUS MHS 82 81 85 3
OVERSEAS 83 81 87 4
Overseas Europe 86 84 88 1
48th Med Grp-Lakenheath 95 *** 89 -7
86th Med Grp-Ramstein 83 69 *** ***
Heidelberg Meddac 88 90 88 -1
Landstuhl Regional Medcen 100 84 91 -10
Wuerzburg Meddac 78 90 96 18
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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