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Prime Enrollees , North Army Customer Service 2006 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 51 | 53 | 69 |
| ARMY | 52 | 54 | 72 |
| NORTH | 48 | 53 | 66 |
| North Army | 48 | 52 | 69 |
| Blanchfield ACH | 58 | 54 | 74 |
| Dewitt ACH | 44 | 48 | 69 |
| Guthrie AHC | 42 | 59 | 77 |
| Ireland ACH | 47 | 52 | 68 |
| Kenner AHC | 55 | 60 | 73 |
| Kimbrough Amb Car Cen-Ft Meade | 51 | 46 | 57 |
| McDonald ACH | 45 | 52 | 66 |
| Walter Reed AMC | 41 | 48 | 63 |
| Womack AMC | 50 | 54 | 74 |
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||
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