 |
 |
|||
|
Prime Enrollees , North Army Customer Service Problem Finding/Understanding Written Material |
||||
| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 54 | 53 | 53 | -1 |
| CONUS MHS | 48 | 49 | 51 | 2 |
| ARMY | 49 | 48 | 52 | 3 |
| NORTH | 45 | 48 | 48 | 3 |
| North Army | 46 | 44 | 48 | 3 |
| Blanchfield ACH | 48 | 45 | 58 | 9 |
| Dewitt ACH | 37 | 42 | 44 | 7 |
| Guthrie AHC | 52 | 45 | 42 | -10 |
| Ireland ACH | 38 | 49 | 47 | 9 |
| Kenner AHC | *** | 42 | 55 | *** |
| Kimbrough Amb Car Cen-Ft Meade | 42 | 47 | 51 | 10 |
| McDonald ACH | 40 | 54 | 45 | 5 |
| Walter Reed AMC | 47 | 38 | 41 | -6 |
| Womack AMC | 46 | 48 | 50 | 5 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||