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Prime Enrollees , North Air Force Customer Service Problem Finding/Understanding Written Material |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 54 | 53 | 53 | -1 |
| CONUS MHS | 48 | 49 | 51 | 2 |
| AIR FORCE | 50 | 53 | 50 | 0 |
| NORTH | 45 | 48 | 48 | 3 |
| North Air Force | 43 | 52 | 51 | 8 |
| 1st Med Grp-Langley | 47 | 54 | 50 | 2 |
| 375th Med Grp-Scott | 45 | 42 | 51 | 7 |
| 66th Med Grp-Hanscom | 40 | 43 | 59 | 19 |
| 74th Med Grp-Wright-Patterson | 36 | 52 | 50 | 15 |
| North Region-Air force | *** | 61 | 41 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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