Enrollees with Military PCM , Courteous and Helpful Office Staff, All Regions


Enrollees with Military PCM , All Regions Courteous and Helpful Office Staff Helpful
	2004	2005	2006	Trend
Benchmark	87	88	88	1
CONUS MHS	79	80	79	1
ARMY	75	77	78	3
NAVY	79	81	78	-1
AIR FORCE	81	82	81	0
OTHER	84	86	89	4
NORTH	78	79	78	0
North Army	73	76	76	2
North Navy	78	80	77	-1
North Air Force	80	81	80	0
North Other	88	89	89	1
SOUTH	80	80	80	1
South Army	77	77	78	1
South Navy	83	82	83	0
South Air Force	81	82	81	-1
South Other	77	80	88	11
WEST	79	81	80	2
West Army	75	78	81	7
West Navy	78	80	77	-1
West Air Force	81	81	81	-1
West Other	85	88	89	4
OVERSEAS	80	80	80	1
Overseas Europe	80	80	79	-1
Overseas Pacific	78	81	82	4
Overseas Latin America	94	89	81	-13
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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